Report: #1081119

Complaint Review: Symantec Corporation

  • Submitted: Mon, September 02, 2013
  • Updated: Mon, September 02, 2013
  • Reported By: JCAfromNYC — Brooklyn New York
  • Symantec Corporation
    350 Ellis Street
    Mountain View, California

Symantec Corporation Norton Antivirus This software crashed my computer. Absolutely the worst around. Mountain View California

Show customers why they should trust your business over your competitors...

Norton is absolutely the worst antivirus software you can buy. I've worked for a software company, so I know what level of service and support is to be expected from a solutions provider. Firstly, these people charged my credit card for an update that I didn't authorize, then after I noticed it and confront them, they make me some sort of sweetheart deal. Only the software keeps crashing my computer and rendering it useless. After several weeks of having them uninstall and reinstall, they now tell me that I'm no longer eligible for a refund. Symantec is a complete farce of a company. They drag out the process so that you go beyond their refund period.

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