Report: #283067

Complaint Review: SYMANTEC- NORTON

  • Submitted: Mon, November 05, 2007
  • Updated: Mon, November 05, 2007
  • Reported By: wolfville Nova Scotia
  • SYMANTEC- NORTON
    www.symantec.com
    Internet
    Canada

SYMANTEC- NORTON automatic renewal of a program I did not request ,part of programs included in new computer Internet Internet

*Consumer Comment: You renewed it somehow

*Consumer Comment: You renewed it somehow

*Consumer Comment: You renewed it somehow

*Consumer Comment: You renewed it somehow

Show customers why they should trust your business over your competitors...

Symantec-Norton has automatically renewed and billed me for a program (SYMANTEC INTERNET SECURITY) which I did not buy.

This programm was included in a new TOSHIBA computer without my knowledge at the time of the purchase.

Good business procedures would have required the Company to ask me if I wanted to renew the subscription and do not charge my credit card of which I never give the above mentioned Company the number nor permission to use it.

Colombo
wolfville, Nova Scotia
Canada
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This report was posted on Ripoff Report on 11/05/2007 02:41 PM and is a permanent record located here: http://www.ripoffreport.com/reports/symantec-norton/internet/symantec-norton-automatic-renewal-of-a-program-i-did-not-request-part-of-programs-includ-283067. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
4Consumer
0Employee/Owner

#1 Consumer Comment

You renewed it somehow

AUTHOR: Susan - (U.S.A.)

You renewed it somehow. If you didn't Symantic wouldn't have the information to bill you.
Respond to this report!

#2 Consumer Comment

You renewed it somehow

AUTHOR: Susan - (U.S.A.)

You renewed it somehow. If you didn't Symantic wouldn't have the information to bill you.
Respond to this report!

#3 Consumer Comment

You renewed it somehow

AUTHOR: Susan - (U.S.A.)

You renewed it somehow. If you didn't Symantic wouldn't have the information to bill you.
Respond to this report!

#4 Consumer Comment

You renewed it somehow

AUTHOR: Susan - (U.S.A.)

You renewed it somehow. If you didn't Symantic wouldn't have the information to bill you.
Respond to this report!
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