Report: #77530

Complaint Review: Symantec - Cupertino California

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Ripoff Report is Xcentric Ventures

Submitted: Tue, January 20, 2004
Updated: Tue, January 20, 2004
Reported By: — Windsor Vermont

Author Not Confirmed

Why?

Symantec Cupertion, Calif. 95014 Cupertino, California U.S.A.

Phone:
Web:
Category: Computer Software

Staples and Symantec said I was not eligible for rebate when I submitted everything required. Ripoff! Cupertino California

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I purchased the Norton System Works Professional anti virus software from Staples. Made out all the paperwork and included the information from my computer that said I had the previous version, sales receipt and bar code.

I got a letter saying I did not provide all the information and was not eligible for the rebate. I never got the rebate from Staples either.

Not only did I not get the rebate but for some reason I get the message to do a live update and the only thing that happens is I get an error message.

Foolish me not to make a copy of information but once I installed the new version the page proving I had the previous version was no longer available.

Toni
Windsor, Vermont
U.S.A.

This report was posted on Ripoff Report on 01/20/2004 12:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/symantec/cupertino-california-95014/staples-and-symantec-said-i-was-not-eligible-for-rebate-when-i-submitted-everything-requir-77530. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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