Complaint Review: Symantec - Internet
- Symantec Internet United States of America
- Phone: 800-745-6048
- Web: www.symantec-norton.com/
- Category: Security Services
Symantec Norton Internet Security DON'T GET SUCKED IN TO AUTOMATIC RENEWAL Internet
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When you purchase anti-virus protection from Norton Internet Security, you can easily find yourself enrolling in their automatic renewal program without your knowledge. BEWARE! You don't know that you enrolled, but it is YOUR responsibility to go to your account with them to cancel.
At renewal time they will charge you the highest possible price for their service. (It is very easy to find it at a lower price). You only have 60 days catch the charge on your credit card statement to get a full refund. If you change your email address, you are screwed.
My business was charged twice this year by this deception and paid $90 each time for anti-virus protection for 1 computer for 1 year. They were inflexible about refunding me.
This report was posted on Ripoff Report on 12/28/2012 11:11 AM and is a permanent record located here: https://www.ripoffreport.com/reports/symantec/internet/symantec-norton-internet-security-dont-get-sucked-in-to-automatic-renewal-internet-988136. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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