• Report: #126834
Complaint Review:


  • Submitted: Tue, January 11, 2005
  • Updated: Tue, January 11, 2005

  • Reported By:Richmond Virginia
707 E. Main Street Richmond, Virginia U.S.A.

Symantec ripoff Richmond Virginia

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I purchased the 2004 Symantec Norton Internet Security. There were 2 rebate offers - one offer was $30 and the second offer was $20. I followed the directions to a tee. After 4 months passed, I received a postcard from the Symantec Resubmissions Dept. 03-63192 in Miami, FL. I was advised that my rebate request was rejected for failing to show proof of previous purchase. I submitted proof of my purchase of both the 2004 and 2003 security package. Within one month after I faxed the requested materials, I received an e-mail that the office did not receive my fax. I then scanned the materials and sent a pdf to the Resubmissions Dept. After 3 more weeks, I received a return e-mail advising that I contacted the wrong department. Oh, really? They contacted me first. I will be submitting a claim with the BBB and the Attorney General's Office. I would not have purchased the product without the rebate. Like Grandma use to say, "if it sounds too good to be true, then it's not."

Richmond, Virginia

CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.

This report was posted on Ripoff Report on 01/11/2005 09:11 AM and is a permanent record located here: http://www.ripoffreport.com/reports/symantec/richmond-virginia-23219/symantec-ripoff-richmond-virginia-126834. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Symantec

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?