Report: #845421

Complaint Review: Synapse Ventures, Inc C/O Processing Center

  • Submitted: Mon, February 27, 2012
  • Updated: Mon, February 27, 2012
  • Reported By: Dolly — McDermott Ohio United States of America
  • Synapse Ventures, Inc C/O Processing Center
    PO Box 30468
    Salt Lake City, Utah
    United States of America

Synapse Ventures, Inc C/O Processing Center On Wed. 11/30/2011 @ 2:28pm I received a call from Rewards Dept. (as shown on my caller ID) a person named Ryan spoke to me and stated if I did a survey with him I would receive 2 - $25.00 WalMart gif Salt Lake City, Utah

Show customers why they should trust your business over your competitors...

On Nov. 30, 2011 a Wed. afternoon at 2:28pm - I received a call from 618-551-5507 (my caller ID) showed this a call from Rewards Dept.  I spoke to a person named, Ryan.  I was asked if I did a survey for them, they would send me 2 - $25.00 gift cards from Wal Mart.  So, I did the survey.  The survey was a 'yes/no' and a 'rate' type survey...ratings from 1 to 5... 5 being good ... 1 being bad.  

  1.  Risk free quarantee - not working good or WalMart taking back items that don't work - I rated this question a '5'.
  2.  Shopping in a retail store preferred than online - I answered this a 'yes'.
  3.  Rate importance of trying a product before buying - I rated this a '4'.
  4.  Would you buy from internet that offered free shipping - I answered 'yes'.
  5.  Asked where do I get me adds from - I answered TV adds, internet, radio and newspaper.
  6.  Do you like extra bonus - like a free gift for trying a product - I rated this a '5'.
Here comes the 'catch'.... Then I was asked to try a 'trail period' of 3 magazines for 3 months for free...   I said I would like to try Better Homes and Gardens - Good Housekeeping - and Women's Health.   I was given a selection list before I picked what I wanted. I was told to call and confirm if you  wanted top keep these magazines after 3 months...was given this number: 1-800-607-9869.

I was then asked my VIAS Debit card number for shipping the 2 WalMart gift would cost me $2.95 and I would get them in 2 weeks... I was then sent to a confirmation person for the purpose of authorizing to debit the $2.95 for shipping the WalMart gift cards...this authorization was for shipping cards NOT for magazines. Ryan assured me this was only for shipping the 2 WalMart gift cards.

This conversation with the Rewards Dept. ended at 2:47pm.

At 2:52pm (same day) I called my Bank (US BAnk) 740-259-5280 and spoke to Trish to alert them that I was having $2.95 taken out of my account...and that nothing more was to come out of that accout unless I called and approved it.  Trish made a note on my account and gave me a way to contact US Bank if any fraud took place. 
As of todate. I still haven't received those 2 WalMart gift cards that I was promised for taking that Survey...I have received 2 - Better Homes and Gardens magazines and 1 - Good Housekeeping magazine and none of the Women's Health magazines...supposedly monies will be subtracted from my account by March 8, 2012.  Better Homes and Gardens - $23.00 for 15 issues...Good Housekeeping - $24.00 for 15 issues...Women's Health - $24.00 for 13 issues.  Which I am calling and cancelling...not because I don't like the magazines (I love them)...I don't like the way I was scammed in obtaining them by doing a survey and promised 2 $25.00 gift cards from WalMart.

They were nice enough to send me a postcard type letter (which came from Synapse Ventures, Inc.  C/O Processing Center at PO Box 30468 - Salt Lake City, Utah 84130) to inform me if I didn't call by March 8th (2012) to account would be charged the above monies...which I had been told to call  1-800-607-9869 if I wanted to keep these magazines after 3 months... the post card said to call to cancel subscription.  

I take notes on these type of calls because I am tired of being riped off...and Ryan knew I was taking notes...cause he repeated the survey questions for me several times as I was writing them well as any other information I inquired of him.

I want people to see...we don't have to be lied to...about sending free gift cards and such in oder to be scammed into buying magazines.  I don't want anything from monies...except the $2.95 my account was charged for shipping those non-existant WalMart gift cards...also to 'lose' my number and don't call me again...and I am calling to cancel my subscription order and they had better not try to debit my account...then I will be taking further actions.    

Thank you for your time...    Respectfully, 
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This report was posted on Ripoff Report on 02/27/2012 01:55 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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