ED Magedson – Founder
Synergy technical solutions6400 Park of Commerce Boulevard Boca Raton, Florida USA
Synergy technical solutions Syntec Repair technician causes more damage Boca Raton Florida
We purchased a 50 inch TV Best Buy a little under 2 yrs ago. It came with a 2 yr manufacturers warranty. The circuit board went out in May. We contacted Best Buy that referred us to their Geek squad 1-800-433-5778. The Geek squad contracted a guy name Al from Systec to repair the TV. He came out to our home to repair the TV. Al cracked the screen to the TV after repairing the circuit. He immediately began saying he was in trouble and this was the 4th or 5th TV he has broken and the company will give me a new one so don't worry. He called his supervisor to report the incident. The supervisor reassured me that this will be a smooth process. Weeks went by and we didn't hear from Best buy or Systec. My fiance and I has been calling them both with no luck. We have been told different stories everytime we call. Laura Wallace @ 561-988-8795 is the contact for Systec. Thank you for anything you can do.
This report was posted on Ripoff Report on 08/19/2013 11:54 AM and is a permanent record located here: http://www.ripoffreport.com/reports/synergy-technical-solutions/boca-raton-florida/synergy-technical-solutions-syntec-repair-technician-causes-more-damage-boca-raton-florid-1077055. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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