• Report: #442150
Complaint Review:

T F S The Farm Supply

  • Submitted: Thu, April 09, 2009
  • Updated: Thu, April 09, 2009

  • Reported By:Dalhart Texas
T F S The Farm Supply
www.thefarmsupply.com Copiague, New York U.S.A.

T F S The Farm Supply They sent unauthorized product to me Copiague New York

*Author of original report: Update on TFS aka The Farm Supply

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It started by them calling me with a product I was interested in. I agreed to purchase a small amount and they sent it COD. Shortly after that, they called back and asked if I'd be interested in another product and I was and I agreed to purchase a small amount but my mistake this time was using my credit card.

Within a few days it was revealed that I had won an entertainment system and they'd be shipping it out to me. About a week later, I received a box and in it was nothing like what they said they were sending. Instead it was a cheap CD player radio with separate speakers.

Fast forward about two months and I get another call from Larry Phillips claiming they had not received the necessary paperwork for them to ship my prize but that they would be sending me my entertainment system and he proceeded to go into detail description that lasted about 2 minutes.

He then quickly went into saying that he would no longer be contacting me via telephone and I'd be put on the "will call" list and he wanted to verify my contact information and asked me if my card still ended with the following digits. He then thanked me and said I could expect to see my shipment in the next few days.

The next day comes along and I notice that I have a pending transaction on my card for the amount of $928.82 So I call the company to speak with Larry Phillips. I can't talk to him but the lady will give him a message to call me right back. One hour later I call back and the lady says he's busy and asks if she can help. I tell her a brief description why I'm calling and she says she can't help and she remembers whom I am and will pass the message to Larry Phillips.

Three or four hours later, no call. I call back again and get another man and ask for Larry Phillips. He says he won't be in until evening contradicting what the lady when she said she gave him the message to call me.

I told the man why I was calling and asked what I was being charged for. He told me 3 gallons of the Duracoat and 20 pounds of the Citrucel. I told him I did not order that and did not want that. He told me Larry Phillips would be contacting me. He never did.

My next attempt is to contact him directly and see what's going on.


Dalhart, Texas

This report was posted on Ripoff Report on 04/09/2009 04:48 AM and is a permanent record located here: http://www.ripoffreport.com/reports/t-f-s-the-farm-supply/copiague-new-york-11726/t-f-s-the-farm-supply-they-sent-unauthorized-product-to-me-copiague-new-york-442150. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Author of original report

Update on TFS aka The Farm Supply

AUTHOR: Kyle - (U.S.A.)

Looks like Larry Phillips does not return any phone calls even after many repeated attempts to reach him and leaving messages each time for him to call back.

Fortunately my bank is helping in disputing the charge of unwanted/unordered products.

In our last conversation, nothing was ever mentioned of "your order of xxx and xxx will be sent and the charge comes to $xxx" Larry Phillips took it upon himself to just send product to me without my consent or knowledge thereof.

Will post back as I hear from my bank.
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