ED Magedson – Founder
T-Mobile - HTC of Americahttps://www.t-mobile.com/ Internet United States of America
I bought a T-mobile/HTC Touch Pro 2 $500 cell phone in August and the #8 on the sliding keyboard bent up on 10-13-09. I called T-mobile and HTC to try to get a replacement and was told it would cost me over $100 to get a replacement.
I argued with them but they said it was my fault (could not possibly be b/c the keyboard is reassessed in) and that they would not give me a new phone. I feel like I was ripped off by both companies. I have been a T-mobile customer for 5 years and NEVER complained once about any phone I have had.
BEWARE of their so called Warranty as they do not stand behind their phones...
This report was posted on Ripoff Report on 10/15/2009 08:17 AM and is a permanent record located here: http://www.ripoffreport.com/reports/t-mobile-htc-of-america/internet/t-mobile-htc-of-america-will-not-warranty-2-month-old-500-phone-internet-509646. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
Advertisers above have met our
strict standards for business conduct.