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Report: #1094011

Complaint Review: T-Mobile US, Inc. - Bellevue Washington

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  • Reported By: ritagonz — Hudson Massachusetts
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  • T-Mobile US, Inc. 12920 SE 38th Street Bellevue, Washington USA

T-Mobile US, Inc. They give credit to anyone and then send collection agencies to harass the wrong people Bellevue Washington

*Consumer Suggestion: No service! No reception! No Mercy!!

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Some sales people will do whatever it takes to make a sales, including overlooking a persons credit status or ability to pay.  Then when the bill doesn't get paid, they send out the sharks.  In this case, T-Mobile has allowed MidLand Credit Management to take on an account that belonged to someone- get it right, we dont use T-Mobile, never have and never will.  We prefer ATT and Sprint thank you - to harass whomever has the same name just to collect a $169.00 bill.

Take corporate pride in training your people, and if you have to go after a default account, make sure you have the right one.  T-Mobile is just as in fault as the collection agency, for not doing their job in the first place.  Beware - if you have a common name and someone defaults, corporate incompetency will come after you while you are doing homework with your children, caring for your elder or cooking dinner.  They don't care.  T-Mobile lost definitely a potential client and referals.  This is not a way of doing business.

This report was posted on Ripoff Report on 10/23/2013 09:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/t-mobile-us-inc/bellevue-washington-98006/t-mobile-us-inc-they-give-credit-to-anyone-and-then-send-collection-agencies-to-harass-1094011. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Suggestion

No service! No reception! No Mercy!!

AUTHOR: BloggieGirl - ()

POSTED: Tuesday, October 29, 2013

T-Mobile has really done it this time, I found a review where the customer had services for years, moved to an area that didn't have any T-Mobile towers, was cancelled and T-Mobile still is charging an early termination fee! I can't believe it! even gyms and dating services have a clause that if the customer cannot obtain services within 50 miles they are relieved of their contract! T-Mobile No Mercy! F rating or not, I still filed a complaint!  You should too!

http://www.businessconsumeralliance.org/Reviews/Cellular-Telephone-Equipment-Parts-and-Supplies-Wholesale/T-Mobile-USA-Inc-in-Bellevue-WA-13216526

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