Complaint Review: T-Mobile USA, Inc.
T-Mobile USA, Inc. Trade Practices Violations and Consumer Fraud Portland, Oregon
Tuesday, April 26, 2011 [S]
[Amended: 04.26.2011, 1:30 PM PST]; [Addendum: 05.10.2001];
[Typos corrected: 05.11.2011, 9:30 AM PST]; [Addendum: 05.13.2001, 11:30 AM
PST]; [Addendum: 06.03.2011, updated 06.08.2011, 9:30 PM PST]; [Addendum:
Friday, June 10, 2011].
Oregon Department of Justice
Civil Enforcement Division
Financial Fraud/Consumer Protection Section
Attn: Enforcement Officer
1162 Court Street NE
Salem, OR 97310
503-378-4732 begin_of_the_skype_highlighting 503-378-4732 end_of_the_skype_highlighting
503-378-8910 begin_of_the_skype_highlighting 503-378-8910 end_of_the_skype_highlighting [fax]
Re: Notice of Complaint, ORDOJ No. [continued below]....
Inc., a German corporation; etal.
Sanitized version of this complaint published on Scribd.com:
Today my T-Mobile bill was a little higher than normal at $190.24. When discussing the matter telephonically with their CSR, she stated that I was charged for text messaging and that my son had made an international call. The CSR also refused to provide me with answers to questions regarding that particular number on my account that I have assigned to my son. Since I have a Skype International number that can be accessed through any of my five registered telephone numbers, the particulars concerning the international call are pending a discussion with my son.
My complaint against T-Mobile USA, Inc. [a German corporation]/AT&T, is relating to a bait-and-switch violation under the
Oregon Unlawful Trade Practices Act [UTPA] and given their previous conviction and fine with my notice while dba VoiceStream Wireless, Inc. Two of the handsets on my account with three numbers are HTC G2 smartphones and my wife uses a simpler model cellphone. My son has unlimited features with a grandfathered application for texting. When I ventured forward with this more elaborate hightech handset, the T-Mobile CSR stated that I would have unlimited service including internet and instant messaging for an additional $30.00 a month. Beyond that contractual agreement there is only compounded culpability
by T-Mobile USA, Inc. This was my agreement with T-Mobile USA, Inc. at the time when I purchased the new upgrade in good faith. With the likelihood that I am not the only customer within millions of consumers that T-Mobile USA, Inc. has
dehorsed through contractual migrations, I opine they are collectively harvesting an enormous sum of spirited away funds through false charges for text messages. There is little if any difference between using email accounts and instant messages and the only person whom I occasionally text is my son.
T-Mobile USA, Inc. is another corporation causing the financial theft of the U.S. economy and the deconstruction of the American middle class. On this particular occasion, the CSR refused to reverse the small fee for the instant/text messaging on my handset [removed]. Occasionally when I telephonically communicate with T-Mobile CSR, they read to me from their
computer screen that "it says here I am supposed to tell you that you cannot record our conversation." However, T-Mobile USA, Inc. does equally and oppositely record their customers when they call and willfully subverts the discovery process when caught in a lie by deleting those same voice records.
For the purpose of documenting a record, I can further prove that T-Mobile USA, Inc., has since on or before January 20, 2006, knowingly engaged in ongoing coconspiratorial acts of espionage, terrorism and "no touch" invisible physical torture under the four principles of the CIA Torture paradigm against myself and the United States of America. T-Mobile USA,
Inc. as a participant in ongoing illegal Cointelpro operations, continues to disseminate leaked classified federal government information and documents protected under the same national security laws that applied in the outing of CIA Officer Valerie Plame Wilson. Lastly, T-Mobile USA, Inc. knew or should have known that its culpable actors continue to participate in the outing and political retribution of a former clandestine agent of the United States government and a FBI whistleblower who was validated on August 20, 2009. These actions stand as a conspiracy with known actors to passively sanction my
assassination in political retribution and having been previously threatened by the Bush White House with their invention of a criminal charge if I moved forward with the publishing of my book that will be outlined in the forthcoming Blackfile summary report by the end of 2011.
Amendment: 1:22 PM PST my son telephonically contacted me about the long distance charges applied to his number [removed]. [Removed] stated that his uncle in Hong Kong, text messaged him and communicated that he wanted to call him later on the phone. [Removed] answered the incoming text message in the affirmative and his uncle placed a call to him from Hong Kong. The T-Mobile CSR previously stated that no charges would be incurred for "incoming" international calls. However on the billing statement, T-Mobile USA, Inc. did charge for the "incoming" international telephone call and appears to be layering charges since my son only made one outgoing instant/text message to his uncle's initial and incoming message from
Hong Kong. This also raises the question, how does a consumer or T-Mobile customer discern that an incoming call or text message is from overseas?
Please feel free to contact me with any questions or if I may be of some service to you.
Former U.S. Intelligence Professional
Standing for the Human Beings
Cc: Public Utility Commission of Oregon
550 Capitol St NE #215
PO Box 2148
Salem OR, 97308-2148
503-378-6600 begin_of_the_skype_highlighting 503-378-6600 end_of_the_skype_highlighting[Salem]
1-800-522-2404 begin_of_the_skype_highlighting 1-800-522-2404 end_of_the_skype_highlighting[Outside of Salem, Oregon]
503-378-5743 begin_of_the_skype_highlighting 503-378-5743 end_of_the_skype_highlighting[fax]
T-Mobile USA, Inc.
Customer Relation Department
1-813-353-6545 begin_of_the_skype_highlighting 1-813-353-6545 end_of_the_skype_highlighting[fax]
Cindy Maes, Executive Customer Relations, 1-505-998-3796 begin_of_the_skype_highlighting 1-505-998-3796 end_of_the_skype_highlighting [fax]
Elizabeth Warren, U.S. Consumer Financial Protection Bureau [CFPB], Review for follow up.
U.S. Securities and Exchange Commission [SEC]
SEC Office of the Whistleblower
100 F Street, NE
Washington, DC 20549-5631
1-202-551-4790 begin_of_the_skype_highlighting 1-202-551-4790 end_of_the_skype_highlighting
1-703-813-9322 begin_of_the_skype_highlighting 1-703-813-9322 end_of_the_skype_highlighting[fax]
SEC, San Francisco Regional Office
Marc J. Fagel, Regional Director
44 Montgomery Street, Suite 2600
San Francisco, CA 94104
1-415-705-2500 begin_of_the_skype_highlighting 1-415-705-2500 end_of_the_skype_highlighting
U.S. Federal Trade Commission
Office of Policy and Coordination
Bureau of Competition
Federal Trade Commission
600 Pennsylvania Avenue, NW
Washington, DC 20580
1-202-326-3300 begin_of_the_skype_highlighting 1-202-326-3300 end_of_the_skype_highlighting
U.S. Federal Communications Commission
Attn: P. Michele Ellison, Bureau Chief
445 12th Street SW
Washington, DC 20554
1-888-225-5322 begin_of_the_skype_highlighting 1-888-225-5322 end_of_the_skype_highlighting
1-866-418-0232 begin_of_the_skype_highlighting 1-866-418-0232 end_of_the_skype_highlighting[fax]
Addendum: Tuesday, May 10, 2011
This is to acknowledge receipt of your letter dated May 3, 2011 in the matter of T-Mobile USA, Inc. with your file number FF4169-11.
While travelling on business to Seattle, WA, I believe someone from T-Mobile telephonically contact me and left a message. Since T-Mobile has demonstrated a history of failing to honor their customer contracts, have lied, not acted in good faith, implemented dehorsing practices, and otherwise violated the Oregon Unlawful Trade Practices Act [UTPA], I will
require a written response from their representative.
Take note that I have owned this T-Mobile HTC G2 handset since the first of the year and purchased an unlimited service plan. The handset is obviously an extension of my computer system and has been used in a consistent manner since it's purchase. Intentionally I did not buy the limited gigabyte plan to avoid additional charges that would certainly be incurred
through my labors as an investigative journalist and writer. Today is only the 10th of the month and as a matter of Cointelpro type harassment, T-Mobile USA, Inc. sent the text message included below. This demonstrates their anti-consumer nature while attacking their customers when they raise objections over T-Mobile USA, Inc.'s poor quality service and criminal activities.
Incoming at approximately 12:48 PM PST. "889 Free T-Mobile MSG: You have used over 5 GB of data this month. Your data speed has been reduced for the rest of your billing cycle per the terms of your plan."
Not only have I not gone over their stated 5 GB data usage, but my plan is unlimited. This was a softening and counter investigative reverse tactic. At 1:45 and 1:46 PM PST a T-Mobile CSR again telephonically called my handset and left a voice message that was translated through Google, Inc. Again they are welcome to communicate in writing and I fear they are now
attempting to stack financial charges and fees against my account as a punitive action - I will not yield and this battle is as good a place as any to take a stand for genuine justice and the restoration of our nation against corporate fascism.
Please alert Attorney General John Kroger that in my opinion, the State of Oregon should take immediate legal action against this outlaw corporation that is now considered a person through the nearly unprecedented wide ruling by the U.S. Supreme Court in Citizens United v. Federal Election Commission, 558 U.S. 50 . Additional charges should be
applied against the corporate officers of T-Mobile USA, Inc./AT&T with consideration given to compounded violations under Oregon's UTPA and the Assurance of Voluntary Compliance [AVG], signed by then VoiceStream Wireless, Inc. with previous admission of culpability under complaint 137420 FF3656-02 [see attached ORDOJ letter dated May 23, 2003.]
In both this and the previous matter against VoiceStream Wireless, Inc., T-Mobile USA, Inc. has represented contractual terms that I have accepted in-good-faith. In each case and others, T-Mobile USA, Inc. has not acted in-good-faith while consistently violating the Unlawful Trade Practices Act of Oregon through the monopoly tactics of a continuing corporatist enterprise.
Sanitized version published on Scribd.com:
Addendum: Friday, May 13, 2011 [Last updated: 05.14.2011,
7:15 AM PST]
At 8:18 AM PST, T-Mobile USA, Inc. communicated a short code 456 text message as shown in the image below that has replaced a requested adjustment of $8.40 plus tax to my account. This in no way satisfies the resulting harm caused me by T-Mobile USA, Inc., nor does it serve as a remedy for their ongoing layered violations of the Oregon Unlawful Trade Practices
Act. The short code 456 text message that was sent at 8:18 AM PST, was received by me at approximately 11:00 AM PST, which further supports T-Mobile USA, Inc.'s actionable offense, false statement and punitive harassment as cited
above in the Tuesday, May 10, 2011 addendum. T-Mobile USA, Inc. has dehorsed me through their deliberate misrepresentation and contractual fraud. Following T-Mobile USA, Inc.'s punitive sanction under the color of Cointelpro on
Tuesday, May 10, 2011 and ten days into the month, their unlawful action and civil tort has slowed and disrupted my service and ability to conduct business and exercise Constitutional Civil Liberties under the 1st and 4th Amendments.
With confidence I believe the State of Oregon has grounds to move against T-Mobile USA, Inc. through the Attorney General's Office and the Public Utility Commission. Currently I am reviewing literature from the Electronic Frontier
Foundation concerning an amicus curiae or amicus brief with the possibility of representation and have communicated a request for an attorney referral from the Oregon State Bar Association. This will in no way interfere with the state's case against T-Mobile USA, Inc. A meritorious settlement amount to satisfy all damages will be forthcoming.
Addendum: Friday, June 03, 2011 [updated 06.08.2011, 9:30 PM
Dear Mr. Lackey,
A source close to T-Mobile USA, Inc. has suggested that a SEC Whistleblower complaint should be filed against the company. Additional information has also surfaced requiring a modification to this addendum. This is in response to T-Mobile's letter dated May 13, 2011 that was communicated electronically to the Oregon Department of Justice from Ms. Cindy Maes,
Executive Customer Relations, 1-505-998-3796 begin_of_the_skype_highlighting 1-505-998-3796 end_of_the_skype_highlighting [fax]. To date, June 8, 2011, I have not received any letter from T-Mobile USA, Inc.
Regarding the history and the content of the above mentioned correspondence, T-Mobile USA, Inc. has repeatedly demonstrated they are operating a continuing criminal enterprise beneath the veil of an alleged legitimate business model. Based on my previous complaint T-Mobile USA, Inc. has been cited and fined $22,500.00 for violating Oregon's "Unlawful Trade Practices Act" while doing business as VoiceStream Wireless, Inc. and was additionally required to sign an Assurance of Voluntary Compliance [AVC] agreement that became a document of record. They are again culpable for fraud,
deceptive advertising and lying to your office. T-Mobile USA, Inc.'s violation of the AVC as a court order, I believe compounds their culpability and they must be charged accordingly.
Under federal law T-Mobile USA, Inc. routinely makes "Unlawful Use of a Communication Facility" to affect these frauds and
tramples "The False Claims Act" along with other laws that might apply when protecting American citizens and U.S. consumers. T-Mobile USA, Inc., a German Corporation is both a foreign and domestic enemy of the United States
while repeatedly terrorizing its customers with unlawful trade practices and with me has committed multiple violations of national security laws through acts of espionage as stated elsewhere. These actionable offences recognize aspects of the four principle components comprising the CIA Torture Paradigm/Matrix as "no touch" invisible physical torture. Speaking
with special knowledge of U.S. torture programs, these formulas recognize the Actus Reus of systematic systemic genocide with the Mens Rea and result of causing self-inflicted harm, which is the primary earmark of CIA torture programs.
T-Mobile USA, Inc. claims they made several unsuccessful attempts to contact me. No secret was made on my part that I would not answer T-Mobile USA, Inc.'s telephonic communications or their text message harassing threats with another layer of their lies concerning a limited 5GB data usage per month. T-Mobile USA, Inc. must be brought to justice and I will not yield
in this matter, anymore than I did when performing my duty while serving in the FBI before two separate trauma accidents incurred in the line of duty caused my early retirement with a permanent disability.
T-Mobile USA, Inc. must always be caused to respond in writing, audio recorded or both while a consumer is acting in good faith and mistakenly believing T-Mobile USA, Inc. is doing the same when in fact more often times than not the complete opposite is true.
Another deception in T-Mobile USA, Inc.'s May 13, 2011 letter, makes reference to "international call blocking" and
"pressing the send button." However the $8.40 charge incurred that T-Mobile USA, Inc. has since elected to removed, is only one small point within the larger scope of their corruption. Ms. Maes failed to mention that the international call was an "incoming" text message from Hong Kong to my son's handset from his uncle. There is no way to know if someone is calling
these handsets from an international number, transmission tower or Skype account. Furthermore, I own a Skype International phone number and often call various sources around the world to harvest real news stories that you won't discover in the mainstream U.S. propaganda ministries, like the Fukushima Daiichi nuclear plant in Japan having three reactors experiencing meltdowns, that radiation is twice as high as first reported after the earthquake and has entered the sea currents traveling west to east while expecting to reach the United States verses the rightwing drivel concerning Congressman Anthony
Within the USDOJ press releases, other offending companies when charged at the federal level in the same manner that T-Mobile USA, Inc. should be prosecuted, are finding themselves paying on average between 3.0 and 240 million dollars in fines depending on the number of counts per violation. Some executives are also receiving long prison sentences. T-Mobile USA, Inc. would do well to remember that if this matter reaches the U.S. Department of Justice or possibly a "qui tam" lawsuit and their representatives lie to federal investigators, those actors will discover Martha Stewart's felony muffin recipe.
That same reality is reflected within Ms. Maes' answer to the Oregon Department of Justice by her egregious distortions, deceptions and omissions of the whole truth with evasive claims to deflect T-Mobile USA, Inc.'s own culpability back onto the me as an innocent consumer who always acts in good faith. Oregon's Attorney General, John Kroger, should subpoena all of
T-Mobile USA, Inc.'s recorded telephone conversations between their agents and me if the interpersonal data has not been destroyed.
Regardless of T-Mobile USA, Inc.'s response in their letter, the truth is that on or about November 24, 2010, I purchased an HTC G2 smartphone for my son as an early holiday gift and agreed to purchase their unlimited data, email and text messaging features upon the recommendations offered by a number of different T-Mobile USA, Inc.'s representatives at both
their store locations and call center[s].
On or about January 2, 2011, I "believed" in good faith that I was making the same identical purchase for myself after
researching the HTC G2 handset on multiple occasions while speaking with a number of different T-Mobile USA, Inc.'s representatives at both their store locations and call center[s]. Each of those actors gave me T-Mobile USA, Inc.'s guarantee
that I was receiving full and unlimited service for data, email and text messaging just like my son was already receiving. Every time their CSRs checked my account at the store locations or the call center[s], they confirmed this to be the case. Furthermore, I repeatedly asked the T-Mobile USA, Inc.'s CSRs if unlimited data, email and text messaging meant that my first smartphone was going to be an extension of my work computer and each time was assured the HTC G2 smartphone would be that and more. NEVER WAS I INFORMED OF ANY 5GB DATA USAGE LIMIT.
Let me reiterate that since the purchase of my HTC G2 smartphone on or about January 7, 2011 and having always used it in the same manner, I was never previously informed of any 5GB data usage limit or anything other than "unlimited" data, email and text messaging. The first time that I ever heard of T-Mobile USA, Inc.'s claim of a 5GB data usage limit is reflected in the Addendum of Tuesday, May 10, 2011 that denotes an incoming text message at approximately 12:48 PM PST "889 Free T-Mobile MSG: You have used over 5 GB of data this month. Your data speed has been reduced for the rest of your billing cycle per the terms of your plan." This came as a form of harassment after my refusing to speak with T-Mobile USA, Inc.'s CSRs
telephonically and requiring they communicate in writing.
The modification to this addendum also rises from an attempt to communicate with a T-Mobile USA, Inc.'s call center CSR at around 5:00 PM PST on the above referenced date. On that occasion I was harassed and told my name was not on the account. The female employee was combative with a sociopathic and sarcastic demeanor that seemed amused when I stated my account began with VoiceStream Wireless, Inc. in 1999. Since I was unable to discover the problem that for the past three days has been causing all of my radio apps to skip and my internet access to do the same, I concluded the telephonic
communication, asked the CSR to note the call, and stated I would contact T-Mobile USA, Inc. later in the evening. This must be what Ms. Maes considers "customer service" under the color of being borderline anti-Semitic.
Around 8:30 PM PST, again I telephonically contacted T-Mobile USA, Inc., their CSR who was polite and I stated that the reason my HTC G2 smartphone was being interrupted and experiencing a "data skip" was because my account had exceeded a 5GB data usage limit. Again I explained that the first time I'd ever heard of this was 5GB dates usage limit was in a harassing text message from T-Mobile USA, Inc. after I refused to telephonically communicate with them and required T-Mobile USA, Inc. to respond in writing to a complaint still under action. The young man stated that other customers had been complaining of the same issues and said the only thing that I could do was to buy a recently designed new rate plan with a two year lock-in
for an additional $60.00 a month per line that would provide 10GB of data usage. Not only did I decline, but given T-Mobile USA, Inc.'s culpable demeanor, I opine their complicit actions are intent on herding their unsuspecting, defrauded and possibly complacent customers into a financial trap that requires a sizable rate increase. This could be as a result of pending
technologies on the horizon and drawing board with Microsoft's purchase of Skype that will likely destroy T-Mobile USA, Inc.'s business. One wonders if these unlawful trade practices are designed to herd their customers into being further gouged with an agenda originating from the acquisition of T-Mobile USA, Inc. by AT&T that is regulated under the Public Utility Commission and the Uniform Practices Act of 1939 [O.L. 1939 ch. 320].
T-Mobile USA, Inc.'s Modus Operandi for their ongoing crimes results by their Customer Service Agents verbally telling their customers and me they are going to receive unlimited service for data, email and text messaging at a given price. Secondly the T-Mobile USA, Inc.'s CSR asks the customer to listen to an automated message that the customer agrees to in good faith with yes answers while believing they are accepting the previously stated terms that are not carried over into the automated questionnaire. Thirdly, T-Mobile USA, Inc. then dehorse the customer through this bait and switch tactic, which at a
minimum any first year law student would see as a clear case of fraud. Lastly, T-Mobile USA, Inc. willfully digs their own legal grave as they have with Ms. Maes' letter and in the same manner that found their company previously cited in Oregon when doing businesses as VoiceStream Wireless, Inc.
Around the time that Ms. Maes' letter was communicated to the Oregon Department of Justice, it seems that T-Mobile USA, Inc., has also started punitively disrupting my service and internet access. This has punitively prevented my ability to communicate and do research as an investigative journalist, member of the "free press" and a pending candidate for the State of Oregon's 1st Congressional District in 2012. Last night I wanted to listen to the podcast of my colleague Norman Goldman's radio program of which I am a financial contributor. The show is three hours long and since I could not listen normally through a radio app, I thought that downloading the podcast would only take a few minutes as usual; instead it took nearly five hours and skipped to prevent my listening later. Since that time, T-Mobile USA, Inc. has made my accessing the function buttons on my Facebook page impossible through the HTC G2 smartphone. Doing business with T-Mobile USA, Inc. compares with going to a restaurant and paying $80.00 for a steak dinner only to be served a photograph with a scratch-and-sniff smell area and
the server telling you how great the image tastes. T-Mobile USA, Inc. as a business should be viewed as criminally insane.
Since on or before January 20, 2006, I can prove beyond any reasonable doubt that T-Mobile USA, Inc., a German corporation has engaged in espionage against the United States while outing a clandestine agent of the federal government by disseminating classified government documents as a participant in the political sanctions brought against me as a validated FBI whistleblower for over a decade through ongoing Cointelpro operations and under the color of something cousin to evolved McCarthyism.
In closing with all of T-Mobile USA. Inc.'s flowery personal self-aggrandizements concerning what they believe are great deals provided to me as a customer since on or about 1999, lest we forget T-Mobile USA, Inc. has been advertising unlimited service for data, email and text messaging on television for an estimated cost of $79.00 a month and elsewhere for $50.00 a
month with no annual contract, see the image below. After I purchased two HTC G2 smartphones in November 2010 and January 2011 for an estimated total of $300.00, T-Mobile USA, Inc. gave those handsets away for FREE over the
Valentine's Day holiday weekend.
Do not close this investigation against T-Mobile USA, Inc.
Addendum: Friday, June 10, 2011
T-Mobile USA, Inc. and it's representatives, in this case Cindy Maes, have continually caused me to write several addendums with their intention of possibly frustrating this complaint against T-Mobile USA, Inc.'s ongoing Corporate Malfeasance in violation of state and federal laws meant to protect the consumers in Oregon and across the U.S.
Cindy Maes and all T-Mobile USA, Inc.'s CSRs involved with my account, knew or should have known, which telephone number is assigned to each of my family members on my account.
This telephone number association with each family member has recognized T-Mobile USA, Inc.'s refusal to discuss certain particulars with me over the telephone while stating the number is registered to a different person on my account. Those names are additionally listed on T-Mobile USA, Inc.'s website and my account page next to the numbers. With each handset
upgrade, T-Mobile USA, Inc. has clearly identified the family member's name associated with the given handset number. Those corresponding identifiers were also stated within this and other complaints against T-Mobile USA, Inc.
Possibly T-Mobile USA, Inc. is monitoring my Facebook comments to the over 30,000 readers and other media colleagues who follow me on various websites. Regardless, on Friday, June 10, 2011, the published anniversary of my grandfather's delivery at birth by the personal physician of Edgar Allan Poe in 1898 and on the day I was helping my son to move from Oregon
State University for his internship at the University of Washington, T-Mobile USA, Inc.'s Cindy Mae telephonically contacted my son's number ending in "[removed]" and left my name while discussing an addendum received by their office as a facsimile on that date.
Not only does this demonstrate to two faced complicit nature of T-Mobile USA, Inc. and its CSRs, but it should cause each agency processing this complaint to realize that T-Mobile USA, Inc. will do nothing, but talk to mask their white collar continuing criminal enterprise, unless unmasked with legal action by the state, federal, ACLU, activist organizations or private law firms.
As stated previously, I require T-Mobile USA, Inc. to respond in writing, since they have proven repeatedly that their verbal and automated business contract agreements mean nothing and are designed as doublespeak deceptions intended to defraud the American consumer.
T-Mobile USA, Inc. is a criminal corporation that was found guilty under previous action on this very account while doing business as VoiceStream Wireless, Inc. T-Mobile USA, Inc. is again culpable for multiple violations of law using the same Modus Operandi that resulted in a conviction, fine and AVC as a document of record and court order.
Should any government agency drop this complaint against a culpable T-Mobile USA, Inc. and fail to prosecute T-Mobile USA, Inc.'s corporate officers in the absence of a corporate veil of protection while having been bestowed the equal and opposite protections of law with corporate personhood given the U.S. Supreme Court ruling in "Citizens United", then you might as well close down the courts, use the American flag for toilet paper and profess treason as the new democracy.
The unlawful actions of T-Mobile USA, Inc. are part of what is converting the dream and promise of America into the assurances of a virtual death camp environment. T-Mobile USA, Inc. is still disrupting and fractionalizing my account services under the color of Cointelpro and the evolved blacklisting methods of McCarthyism.
Sanitized version of this complaint published on Scribd.com:
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