Complaint Review: T-Mobile USA
T-Mobile USA roaming, non-asked service Nationwide
*UPDATE Employee: Whoa Whoa Whoa
*Author of original report: Getting owned by T-mobile
*Author of original report: Hands tied...
*General Comment: No help
Beware of T-mobile and their roaming services, I got "fined" more than $500 for using a service I never requested or was never warned it existed.
I tried contacting them and got response that is part of my agreement with them to roaming to be activated by default on my cellphone.
I've been trying to them to drop the charges or at least giving a good discount on the amount that they are charging me but they keep saying is a legit charge.
I dont know how I can get charge for something I did not ordered. If a cellphone is out of country and no roaming service is activated by the user, the cellphone should just not work. When asked for deactivation of the roaming they were: "is better or easier to turn off your cellphone".
This report was posted on Ripoff Report on 12/03/2013 11:54 AM and is a permanent record located here: http://www.ripoffreport.com/reports/t-mobile-usa/nationwide/t-mobile-usa-roaming-non-asked-service-nationwide-1103982. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here: