Report: #1001071

Complaint Review: T-mobile USA

  • Submitted: Tue, January 22, 2013
  • Updated: Tue, January 22, 2013
  • Reported By: Susana — Houston Texas United States of America
  • T-mobile USA

    Nationwide
    United States of America

T-mobile USA Tricking people into contracts! houston, Texas Nationwide

Show customers why they should trust your business over your competitors...

My mother called T-mobile yesterday on January 21, 2013, and asked for a 5 day extension on her bill. The representative she spoke her deceived her into renewing her contract with out getting anything in return. She does not get to upgrade her phone. She called later that day and explained she didn't want to renew her contract that way.

She wanted to renew her contract when she is able to upgrade her phone. They told her there was nothing anyone can do about it now. I am outraged that T-mobile would take advantage of my sweet mother and trick her into renewing her contract. They are liars, cheaters, and deceivers! This should not be allowed!

We do not wish to have any business with T-mobile after this.
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This report was posted on Ripoff Report on 01/22/2013 09:43 AM and is a permanent record located here: http://www.ripoffreport.com/reports/t-mobile-usa/nationwide/t-mobile-usa-tricking-people-into-contracts-houston-texas-nationwide-1001071. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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