Report: #1012805

Complaint Review: T-Mobile

  • Submitted: Tue, February 12, 2013
  • Updated: Tue, February 12, 2013
  • Reported By: dkim76 — centreville Virginia United States of America
  • T-Mobile
    12920 SE 38th St.
    Bellevue, Washington
    United States of America

T-Mobile False Advertisement Bellevue, Washington

Show customers why they should trust your business over your competitors...

I ordered a pre-paid monthly 4G Samsung Galaxy S2 on the 4th of January 2013 with a offer of free $50 refill card.When I received the package I couldn't find the activation kit nor the gift card.

I called them several times and spoke with several people and they have denied that such offer ever existed. Anyone want to start a class action lawsuit against T-Mobile for falsely advertising free refill card in hopes to selling their product? This is the second time in which I bought a Samsung Galaxy S2 that didn't have an activation booklet. T-Mobile has the worst customer service that I have encountered in my lifetime.
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