Complaint Review: T-Mobile - Cincinnati Ohio
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- Author Confirmed
- T-Mobile Po Box 742596 Cincinnati, Ohio U.S.A.
- Phone: 800-9378997
- Web:
- Category: Cellular Phone Companies
T-Mobile ripoff dishonest fraudulent billing Cincinnati Ohio
*UPDATE EX-employee responds: wah??
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T-Mobile
Fax # 183-353-6545
Customer Relations
(((ROR REDACTED PERSONAL INFORMATION FOR SECURITY PURPOSES)))
Dear Sir/Madam
Statement $ 60.00 One Time Charges
I am having a dispute for $ 60.00 on my bill
On 10/24/06 I purchased 3 cell phones from Costco Vacaville, CA for $ 150.00.I received a bill for $ 221.50 in November and since there were discrepancies I went to the T- Mobile salesmen Adrian @ Costco in Vacaville. He said not to pay until he clarified the position. Since he too could not explain for the charges, he informed me that he is on leave on Monday and he could contact me after referring to T- Mobile.
He called me on Tuesday and said he will call me again on Thursday about the charges on the bill. When I visited the store he explained and I paid by mail on Friday. The delay was due to the salesmen and I have being charged $ 60.00 for restore fee.
I would be thankful if you could wave the $ 60.00 off.
Aruna
Fairfield, California
U.S.A.
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This report was posted on Ripoff Report on 01/05/2007 04:11 PM and is a permanent record located here: https://www.ripoffreport.com/reports/t-mobile/cincinnati-ohio-45274-2596/t-mobile-ripoff-dishonest-fraudulent-billing-cincinnati-ohio-228954. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE EX-employee responds
wah??
AUTHOR: Crystal - (U.S.A.)
SUBMITTED: Sunday, April 01, 2007
where's the dishonest billing part? that you were charged suspensions fees for not paying your bill? it's unfortunate that you waited to pay your bill until you heard back from the sales representative, but you still would have been required to pay the full amount when it was due and the charges that you were disputing would have been credited to your next bill if they were determined to be invalid.
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