• Report: #815956
Complaint Review:


  • Submitted: Fri, December 30, 2011
  • Updated: Fri, December 30, 2011

  • Reported By: marilyncricket — Flint Michigan United States of America
PO Box 629025 El Dorado Hills, California United States of America

T-Mobile Taking advantage of a 8 year loyal customer El Dorado Hills, California

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My contract was over with a cell company that I have been with for 8 years. I have always renew my contract, but this time the rep said if I renewed my contract I could upgrade my cell get a credit of $200.00 dollars and just go to a station and pick out my phones.  I said ok, when I went to pick out the phones I was told I needed to come up with at least $90.00 dollars.  When I called the company and told them that I was mislead and to cancel the contract I was told it was to late and if I canceled now I would have to pay $200.00 cancelation fee.  I have never had to pay for cell phones with this company and now they wanted to pay 2 years for phones and pay all this money up front . Yes this was a ripoff

This report was posted on Ripoff Report on 12/30/2011 02:09 PM and is a permanent record located here: http://www.ripoffreport.com/reports/t-mobile/el-dorado-hills-california-95762-9025/t-mobile-taking-advantage-of-a-8-year-loyal-customer-el-dorado-hills-california-815956. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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