Complaint Review: T-mobile - Houston Texas
- T-mobile t-mobile,com Houston, Texas U.S.A.
- Phone:
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- Category: Cellular Phone Companies
T-mobile RIPOFF Errors On The Bills ripoff on the phones they send Houston Texas
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i signed a family plan contract with t-mobile last year. ever since i got that phone last september the phone started giving me allot of troubles with the screens. my phone was replaced more than three times in a year and finnaly when the phone was working properly i saw an aditionla charge of $32 on my bill. when i called in the customer service the representative told me that they dint know what the charge was for. they asked me if i ordered some thing from them and my answer was NO. well to my SURPRISE the next bill was for more than $447 and some cents. when i called in the customer service i was told that i never returned my phone and i told them yes i did and i even confirmed by calling their number and they told me everything looked fine on my account.
Well i asked them when i called and they gave a day of the week which is the busiest day at my work and that was during business hours at 11.am i told them now if u all want to lie atleast look at the timings i call you i always call after i get home from work and thats always after 6.pm.
As i did not have any prof of proving them wrong i had to pay the four hundred and some dollars that they wanted.. but i am really waiting for this month to end and i will surely change my plan to some other carrier and never will go back with t-mobile.
Sameera
houston, Texas
U.S.A.
This report was posted on Ripoff Report on 09/12/2005 05:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/t-mobile/houston-texas-77099/t-mobile-ripoff-errors-on-the-bills-ripoff-on-the-phones-they-send-houston-texas-156838. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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