Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #988021

Complaint Review: T-mobile - Internet

  • Submitted:
  • Updated:
  • Reported By: Tiredsheep — Loveland Colorado United States of America
  • Author Not Confirmed What's this?
  • Why?
  • T-mobile Internet United States of America

T-mobile Worthless wireless carrier Bait and switch Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I've been a T-mobile customer for 15ish years and I'm tired of them changing/taking away and charging for FREE services. Or at least services that were promised to be free for the lifetime of my account. The most recent one I'm talking about is USB tethering.

Every time I call in to do a phone upgrade and extend my contract for 2 years, I ask if USB tethering is included. Every time I've been told it's a feature of the phone, therefore we will NOT charge you for it, unless you remove your data plan, which I have not authorized any changes to it in roughly 7-8 years, yet the company agents have changed it without my consent.

The company now wants to charge me $14.99 a month for a service that I was promised would be free, and has been free.  They also advertise for an unlimited data plan that has a cap.  Last I checked unlimited mean no limit.  How can you put a cap on something that has no limit? I filed a report with the bbb and T-mobile canceled my contract, even though I told them all I wanted was what I was promised. Either that, or $14.99 knocked off my bill every month for them removing and charging for a FREE service.

I'm tired of being a sheep...

This report was posted on Ripoff Report on 12/28/2012 08:14 AM and is a permanent record located here: https://www.ripoffreport.com/reports/t-mobile/internet/t-mobile-worthless-wireless-carrier-bait-and-switch-internet-988021. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now