Report: #1393350

Complaint Review: T Mobile

  • Submitted: Thu, August 17, 2017
  • Updated: Thu, August 17, 2017
  • Reported By: Candice — Sandy Utah USA
  • T Mobile

    Nationwide
    USA

T Mobile I have been with the company since 2008 and I they have changed for the worse. They use to care about their customers, but now they only care for their profits. I have had issues with Samsung phones twice on less than 6 months!!! To get a replacement is rare without shelling out another couple hundred dollars. The service is poor and does not work in areas locally and when traveling.Nationwide

Show customers why they should trust your business over your competitors...

 I have been with the company since 2008 and I they have changed for the worse. They use to care about their customers, but now they only care for their profits. I have had issues with Samsung phones twice on less than 6 months!!! To get a replacement is rare without shelling out another couple hundred dollars. The service is poor and does not work in areas locally and when traveling. The Samsung phones are having problems but They do not notify customers or they run diagnostics that cause your phone crash then offer nothing but dishonesty and too concerned with placing blame then they tell you "you can always upgrade. Just pay $185 to get a phone today. " Sounds like a BIG SCAM TO ME!$!! They find ways to get out of warranties, the so called insurance, and accountability of misinforming customers!!! I also asked for a superior, Igor, and he was so much worse than the reps!! Condesending, arrogant...but they care about customers? Doesn't sound like it to me! I would never recommend this company to anyone! Save your money, time and effort for a company who cares about customer satisfaction!

Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 08/17/2017 01:57 AM and is a permanent record located here: http://www.ripoffreport.com/reports/t-mobile/nationwide/t-mobile-i-have-been-with-the-company-since-2008-and-i-they-have-changed-for-the-worse-t-1393350. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.