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Report: #1211731

Complaint Review: T-mobile - Nationwide

  • Submitted:
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  • Reported By: T-mobile is disappointing — Longwood Florida
  • Author Not Confirmed What's this?
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  • T-mobile Nationwide USA

T-mobile Poor customer service, never resolved issue, basically said the couldn't help Nationwide

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Had issues with not receiving text messages, intermittent issue. Called t-mobile 7 times, they made several tickets and said I would get a call in 24 hours 4 days later I called them and asked why nobody called Transransferred me, they began the same tech support issue that never worked the past 6 times I lost a lot a business, equally in the thousands because of this They said they would reimburse me $20!

I have 3 business lines on this account, r u serious???? T-mobile is forcing me to leave and this is the first complaint I have ever posted After multiple tech support hours im told, oh can't help out and we aren't willing to compensate for you losing out on business I am forced to leave t-mobile and write this review Beware if you have your business with them, they will not stand behind their mistake and I am out $1,000's because of it  

Chad Garrell

 

This report was posted on Ripoff Report on 02/25/2015 07:47 PM and is a permanent record located here: https://www.ripoffreport.com/reports/t-mobile/nationwide/t-mobile-poor-customer-service-never-resolved-issue-basically-said-the-couldnt-help-n-1211731. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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