Report: #1306193

Complaint Review: T-Mobile

  • Submitted: Tue, May 17, 2016
  • Updated: Tue, May 17, 2016
  • Reported By: Tracey — Virginia beach Virginia USA
  • T-Mobile

    Nationwide
    USA

T-Mobile T-Mobile is stealing Texas Nationwide

Show customers why they should trust your business over your competitors...

 In February of 2016 I was sent 4 warranty replacement device with all were defective. On February 28 2016 I packed all devices in separate boxes with separate shipping labels (provided by T-Mobile) and ship the phones back through ups . Today is May 17 2016 and T-Mobile is saying "they don't have the devices" which I know is a lie. T-Mobile needs to be called out on there stealing ways. I've had several reps tell me that they seen the phones and would apply credits to my account. Call back several days later to reps saying because the previous rep didn't note the account they could not honor the credits. This is happening to many time with to many devices. Somebody within T-Mobile is stealing and they are trying to make the customer such as myself pay for it THAT IS UNACCEPTABLE!!!!!

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This report was posted on Ripoff Report on 05/17/2016 08:21 PM and is a permanent record located here: http://www.ripoffreport.com/reports/t-mobile/nationwide/t-mobile-t-mobile-is-stealing-texas-nationwide-1306193. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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