Complaint Review: T-N-T CARPORTS
T-N-T CARPORTS complete failure of customer services Mt. Airy N.C. Polaski tennessee
At first it was an estimated 3-4 weeks for delivery. Then 4-6 weeks. then 6-8 weeks. That brings us to today when they said another 2-3 weeks. Also said they wouldn't refund my deposit because "in the contract" they were " only required to make a good faith effort to deliver" my carport. WTH? Good faith effort? they're in the same state as I am, put in on a truck then drive west. And what contract? I ordered by phone. I am so glad I paid my deposit by credit card so I was able to dispute the charges. In conclusion; After T-n-T people got my order they didn't return A SINGLE email or phone message NOT ONCE. When I did get someone on the phone (about 40% of the time) they were uniformly unhelpful and aggressively defensive.
I hate to say this but these people suck, avoid if at all possible.
This report was posted on Ripoff Report on 09/22/2015 04:46 PM and is a permanent record located here: http://www.ripoffreport.com/reports/t-n-t-carports/nationwide/t-n-t-carports-complete-failure-of-customer-services-mt-airy-nc-polaski-nbsptennesse-1256585. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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