T&A Refinishing Antonio or James Reglaze tile replace refinish reglazing bathroom tub shower Silver Spring Maryland

The individual has ads on offerup and letgo apps and offers to reglaze your bath tub, shower tiles, counters, etc. Their phrase is to "dont replace it reglaze it". The guy with facial tattoos arrived and the shower and tub looked good once the job was complete. I was told it would dry in 24 hours. More than a week later its sticky to the touch and you can removoe the material with your finger. My calls and text are not getting any responses.  They just added an alias Jesse James.