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Report: #190627

Complaint Review: TACTICA - IGIA - NEW YORK New York

  • Submitted:
  • Updated:
  • Reported By: WEST BOUNTIFUL Utah
  • Author Confirmed What's this?
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  • TACTICA - IGIA Tactica International Inc. NEW YORK, New York U.S.A.

TACTICA IGIA ripoff, money theft, false advertising, New York NEW YORK

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This is a partial report that was sent to the B.B.B. AS WELL AS THE F.T.C.

COMPANY OR ORGANIZATION INFORMATION THAT RIPPED ME OFF OF MY MONEY ALMOST A YEAR AGO:
--------------------

Tactica International Inc.
245 8th Avenue
New York, NY UNITED STATES, 10011
(212)575-0500

COMPLAINT INFORMATION:

I called and ordered this Singer product on 7/23/2005 1st payment of $45.44 was made on 8/5/2005.
2nd payment of $19.95 was made on 8/26/2005.
3rd and final payment of $19.95 was made on 9/29/2005.
Total amount of money taken was $85.34
====================
I actually began calling much earlier than what was stated and all I could ever get was an automated customer service rep. Finally I e-mailed singer and they gave me the information to talk to a live operator. I
then I also learned that Singer had filed a law suit against IGIA/TACTICA just prior to my last payment being taken out of my checking account on 9/28/2005 (Singer lawsuit filed on) 9/22/2005 Each of 3 payments was mae by using a debit card number which came directly out of my personal checking account.
=========================
I have called dozens of times, and all Nancy says is that my order is on back order, and will ship in 10-14 days. this never happened. Finally I asked for a refund of my money and nancy operator# 145 states this refund will take 3 weeks. Well I still have no money back and it has been many weeks. All I get is lies and more lies.

This company is very dishonest. They give me nothing but the run around and more lies. I just want my money back.
It has been almost 10 months now since I placed my order and it is about time to get my money back or something.


Now when I call the company (THEIR NEW NAME IS:) (Millinex) they put me on hold, and then hang up when I start to ask questions about my account and getting a refund. I am told they will look into my account. Then I am put on hold for about 15 minutes and then hung up on. This has happened several times now.
-----------------
Desired Settlement: Full Refund
Settlement Explanation:
I want to be refunded the full amount of $85.34 for which i was charged for the Lazer Storm vacuum, that was never shipped. I stated this to TACTICA/IGIA on several occations, I just do not understand why they can't just do that, with out so much trouble I would also like to see this company either shut down, or their
business policies monitored closer for customer satisfaction.

jeannie

Product or Service: lazer storm vacuum
Payment Method: Credit/debit card
Purchase Date: 7/23/2005
Problem Date: 9/18/2005
Complaint Dates: 10/15/2005,12/16/2005,12/29/2005

Jeannie
WEST BOUNTIFUL, Utah
U.S.A.

Click here to read other Rip Off Reports on IGIA Epil Stop

STOP! ..before you think about using the Better Business Bureau (BBB)... CLICK HERE to see how other consumers were victimized by the BBB's false or misleading information. Don't be fooled! It has been reported, when there are thousands of complaints and other investigations underway by authorities, the BBB has no choice but to finally give an UNsatisfactory rating to a BBB member business that is paying the BBB big membership fees every year. When a business is reported that is NOT a BBB member, BBB files WILL more likely show an UNsatisfactory rating, then reportedly shake down that company to become a member of the BBB. One positive thing about the BBB is, either way, if a business has an unsatisfactory rating with the BBB, you can be sure, the business is bad. But what about all those BBB member businesses that had complaints filed against them? Consumers never get to hear about them. What about the BBB advertising to the public? Is this a false and misleading perception they are giving about consumer confidence when dealing with a business? Click here to understand more of what consumers and business alike are saying about the BBB. You decide. ..Remember. The BBB membership is not earned, it's paid for!

This report was posted on Ripoff Report on 05/09/2006 07:39 AM and is a permanent record located here: https://www.ripoffreport.com/reports/tactica-igia/new-york-new-york-10011/tactica-igia-ripoff-money-theft-false-advertising-new-york-new-york-190627. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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