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Report: #1377094

Complaint Review: Tahiti village south las vegas boulevard - Las vegas California

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  • Reported By: MARCUS — Pacifica California USA
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  • Tahiti village south las vegas boulevard 7200 S Las Vegas Blvd, Las Vegas, NV 89119 Las vegas, California USA

Tahiti village south las vegas boulevard Soleil management Lied about guarateed reservation Las vegas California

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 Back in january 2017, i made a reservation for a 14 day vacation at our timeshare we purchased over 10 years ago. Every year the timeshare seems to always have something wrong with our reservations, from non working electronics to wrong room requests. We have an autistic child that is very particular on her living arrangements. This reservation was made with my daughter and our griends daughter, who is also highly autistic, in mind and needed to be precise regarding the arrangements. Not only did i make it explicit online, but we also called 2 representatives 6 months in advance regarding these arrangements. I told these reps and online, that we needed tje top floor, facing the pool, snd s television that works (because the last few years the tv was not working or was barely operational. These reps knee our situation and guaranteed our reservation rewuedts, which is why i made it 6 months in sdvance. So we finally arrive here and the front desk said no rooms were available facing the pool, no room available on the 5th floor (they wrte giving us a room on the bottom floor, and said they couldnt guarantee a working tv. Six months preparing for our 14 day vacation with autistic children and they dropped the ball!

This report was posted on Ripoff Report on 06/04/2017 04:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tahiti-village-south-las-vegas-boulevard/las-vegas-california-89119/tahiti-village-south-las-vegas-boulevard-soleil-management-lied-about-guarateed-reservati-1377094. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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