I received a gift of an inexpensive Braun D9525 Electric Toothbrush. I had little use for the item and took it back to the store, unused/opened and they agreed to take it back, BUT, they gave me a chit for $44 which they said I MUST use only in the same department and it must be all used then for the exact amount.
This of course was total nonsense and I asked to see a 'manager', Stephanie Asim arrived and gave me the same idiotic story.
While I had no problem with a credit I had absolutely NO use for one where I had to spent it all in the SAME DEPARTMENT.
I REFUSED their credit and I left the toothbrush with them as I have no use for it. I attempted to phone their supposed 'Guest Relations' number (800 303 0308) and that is only a recording, no person there to complain to.
Target stores is a total waste of time and anyone who considers shopping there for any gifts for friends/relatives should be aware that if they wish to return it they will get:
1) lowest sales price it ever sold at,
2) a chit they have to use all at once &
3) in the same department
This rip off company now has their toothbrush back and I have nothing, but they are the looser in the end as I went to the Wal Mart store in Woodstock, Ga., one mile away and spent $160 for items that would have been purchased at Target.
Target has a major attitude problem. As far as they are concerned the customer should never return anything. Just buy something and go away and not bother them anymore.
I hope this firm goes the way of Woolco, Service Mdse and K mart, we don't need such greedy and grasping chains as this, the sooner they go under the better.
woodstock, Georgia Click here to read other Rip Off Reports on TARGET