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Report: #1191223

Complaint Review: Target - Jacksonville Florida

  • Submitted:
  • Updated:
  • Reported By: punkin8r — Jacksonville Florida
  • Author Confirmed What's this?
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  • Target 6331 Roosevelt Blvd. Jacksonville, Florida USA

Target, Target Super Center Over Charged and Under Refunded Jacksonville Florida

*Author of original report: Still Lying and Cheating ME

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I was not given the advertised sale price and when I returned the items I was not refunded the price I had been charged; Target case number is 01517961 also the lady at the customer service counter was rude to me when I asked why she was short changing me and not refunding me what I had paid she then threatened to have the police escort me out of the store if I did not leave immediately. I left and came home and called Target's complaint number 1 800 440-0680 and explained to Jason my experience with being over charged and not receiving a full refund when I had spent 106.32 total 30.97 on non-food items before taxes of 2.17 and 73.18 on groceries therefore I was given a 10.00 gift card for having spent 50.00 or more on groceries and with the 13.00 that I returned which I originally paid I was only refunded 11.25 on the card and .35 in change making the refund total only 11.60 of the 13.00 I had paid which still qualified me to receive the 10.00 gift card as I still bought 60.18 in groceries when Target's offer said I need spend 50.00 or more to receive the 10 dollar gift card. I look forward to your response before I begin spreading the word about how I was treated and cheated. Target has failed to respond to my complaint so I am taking further action by filing a complaint online here.

Warm Regards Always
Albert R. Valliere MBA

This report was posted on Ripoff Report on 11/24/2014 09:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/target/jacksonville-florida-32244/target-target-super-center-over-charged-and-under-refunded-jacksonville-florida-1191223. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

Still Lying and Cheating ME

AUTHOR: punkin8r - ()

POSTED: Sunday, December 14, 2014

Here is what they sent: 

hello Albert,
 
Thanks for contacting Target through the Better Business Bureau regarding your recent experience. I understand you have concerns with your returns and price adjustments at our Ortega Store.
 
The refund amount you were given was correct for the Receipt number provided. The return was done by scanning your original purchase receipt. Remember the refunded amount would be less the Target coupons used at time of purchase.
 
It’s exciting to share with you a number of ways we price match:
  • If you buy a qualifying item at a Target store and then find the item for less in the following week’s Target Weekly ad, we’ll price match.
  • If you buy a qualifying item at a Target store and then find the identical item within seven days at Target.com, Amazon.com, Walmart.com, BestBuy.com, ToysRUs.com, or BabiesRUs.com at a lower price, we’ll match the price as long as our price match guarantee requirements are met.
  • We’ll also price match within seven days for a competitor’s local printed ad.
As a reminder, purchases made at Target.com are excluded from the price matching policy and we’re unable to make any adjustments on clearance merchandise.
Remember Clearance items are listed as excluded items.  To get the details and exclusions of our Price Match guarantee requirements, please visit Target.com or call us at 800-440-0680.
 
We appreciate the time you’ve taken to share your feedback and concerns. I’ve documented your comments and will make them available to our leadership team. Our leadership team will review your comments with our team members to ensure they’re providing the best possible 
 
We always want to provide our guests with a consistent Target branded experience and appreciate the time you took to let us know about yours.
 
Sincerely,

Nancy
 
The Target team
www.target.com
 
And Here once again is the truth of the matter:  Hello
 I did not use any coupons when I made the purchase your cashier used a promo coupon to give me the 10 dollar gift card I was to receive for having purchased 50 dollars or more in groceries because the mobi-code I had on my cell phone from you would not work GET THAT STRAIGHT I DID NOT USE ANY COUPONS ON THE PURCHASE OF THE GROCERIES IT WAS THE IDIOT THAT PROGRAMED YOUR COMPUTER FAILED TO PUT THE PROPER CODE IN SO WHEN I AND OTHERS TRIED TO USE THE MOBI-CODE ON OUR CELL PHONES THAT YOU SENT TO US IT DID NOT WORK SO YES YOU CHEATED ME AND I WILL CONTINUE TO POST THE TRUTH ABOUT YOU AND HOW YOU ONCE AGAIN ARE LYING TO ME.
REGARDS ALWAYS
ALBERT R VALLIERE MBA
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