Report: #1295640

Complaint Review: TASTING ROOM

  • Submitted: Thu, March 24, 2016
  • Updated: Tue, July 19, 2016
  • Reported By: Carole Mack — Brooklyn New York USA
  • TASTING ROOM

    Internet
    USA

TASTING ROOM TASTINGROOM BY LOT 18 scam me out of my money from my debt account without my authorization of $184.00 which I cancel my membership on March 7, 2016 before the date of March 20 2016 by email to this company. Internet

Show customers why they should trust your business over your competitors...

I HAD SIGN UP FOR A MEMBERSHIP WINERY TASTING CLUB WHICH U CAN TASTE OR TRY DIFFRENT SELECTION OF WINES AND YOU WOULD NOT HAVE TO TRY OR TASTE WINE OUTSIDE OF YOUR HOME.  WHICH I THOUGHT WOULD BE A GREAT IDEA TO TRY OUT BEING THAT I AM VERY BUSY PERSON AND DONT HAVE THE TIME TO TASTE SELECTED WINES.  I RECEIVED MY TRIAL (I MADE A PAYMENT OF $7.99 FOR THE TRIAL WINES) SELECTED WINE WHICH WAS CHOSEN FROM THERE SELECTION ( WHICH I DIDN'T NOT LIKE BECAUSE I DONT CARE FOR RED WINES) I DID NOT GET TO CHOSE OR MAKE MY OWN PREFERENCE; ANOTHER REASONS WHY I HAD CANCEL MY MEMBERSHIP WITH THE TASTING ROOM NOR DID I HAD TIME TO BASE THE TASTING OF EACH WINES THERE HAD SELECTED.  THE COMPANY HAD CONTACT ME ON MARCH 7, 2016 BY EMAIL SERVICE@TASTINGROOM.COM ABOUT THE WINE SELECTION AND IF I WOULD LIKE TO CANCEL MY MEMBERSHIP IT MUST BE CANCEL BEFORE MARCH 20, 2016, OR THEY WILL SEND A OUT CASE OF WINE IF I DID NOT CANCEL OUT BY THE 20TH.

I DID RESPONDED WITH A EMAIL THE SAME DAY, STATING THE REASON WHY IAM CANCELING MY MEMBERSHIP DUE TO THE TASTE AND THE SELECTION THEY HAD MADE FOR ME. (NOT MY OWN SELECTION TO TRY) THE SAME DAY I SUBMITTED THE CANCELLATION OF MY MEMBERSHIP ON MARCH 7, 2016 WHICH WAS FORWARD BACK TO THE EMAIL WHICH THEY HAD SENT TO ME ABOUT THE CANCELLATION!(BEFORE THE 20TH OF MARCH WHICH I HAD SUBMITTED BY EMAIL) I'V RECEIVED A PHONE CALL FROM ONE OF THEIR AGENT ASKING TO CALL THEM BACK ABOUT THE CANCELLATION WHICH I DID NOT RETURN THE PHONE CALL BECAUSE I MADE MY FINAL DECISIONS ABOUT THE CANCELLATION AND FELT IT WAS NO NEED TO SPEAK TO ANYONE FURTHER ABOUT MY DECISION I MADE. (I THINK THE CALL WAS MADE MARCH 16, 2016) ON MARCH 21, 2016 I RECEIVED A EMAIL STATING THAT MY PACKAGE IS OWN IT WAY AND WILL BE DELIVERY BETWEEN MARCH 24 - MARCH 29 !

I WAS IN SHOCK TO KNOW THAT THEY HAD THE AUDACITY TAKE MY MONEY( OF $184.00 ONE HUNDREN AND EIGHTY FOUR DOLLARS) FROM MY BANK DEBT CARD ACCOUNT WITHOUT MY AUTHORIZATION OR MY APPROVAL WHICH I MADE A CANCELLATION WITH THEM BY EMAIL ABOUT 2WEEK BEFORE THE 20TH AND THE DEADLINE!! I HAD GOT ON THE PHONE IMMEDIALLY AND SPOKEN TO REPRESENTATIVE ABOUT THEM TAKING MY MONEY WITHOUT AUTHORIZATION INWHICH I MADE A CANCELLATION BEFORE THE 20TH OF MARCH AND I DID NOT WANT TO FURTHER MY MEMBERSHIP WITH THEM!  HE WENT ON TO SAY YES WE HAVE RECEIVED YOUR CANCELLATION BUT U DID NOT FOLLOW THE DIRECTION TO SUBMIT A SURVEY SO THATS WHY U WHERE SHIP A CASE OF WINE AND YOUR CARD WAS CHARGE; SO I DEMANDED MY FULL AMOUNT BE REPLACED UNTO MY CARD AND HE STATED THAT I WILL BE CHARGE FOR RESHEVLING THE WINE AND I STATED THAT I WILL NOT BE PAYING BECAUSE I SUMMITTED MY CANCELLATION BEFORE TIME AND I GIVE MY SURVEY WITH MY REASON OF CANCELLATION IN THE EMAIL!  THIS IS A FULL RIP OFF SCAM BECAUSE HE COULD HAD CANCEL THE SHIPPMENT AND THEY HAD SENT THE SHIPPMENT OUT ON MARCH 22 AND I CONTACT THEM ON MARCH 21 BY PHONE! I'M PISS OFF ABOUT THIS MATTER AT HAND AND LOOKING FOR HELP TOWARD THIS IMPORTANT MATTER OF BEING RIP OFF!

Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 03/24/2016 10:02 AM and is a permanent record located here: http://www.ripoffreport.com/reports/tasting-room/internet/tasting-room-tastingroom-by-lot-18-scam-me-out-of-my-money-from-my-debt-account-without-1295640. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.