Tax Resolution Services TOTAL SCAM Encino California

This company is not closed but should be. I retained them to assist with a tax problem. I met with the person I thought would be assisting me.  As it turns out it was a salesman.  I was then turned over to an "enrolled agent."  Though collection activity had commenced, it took her FOUR MONTHS to contact the IRS revenue agent.  Every time I called her for an update, she said she'd call me back. She never once did so.  I finally had to call her supervisor-- an attorney.  Same thing. Every question was met with an "I'll look into it and call you back." He never once did so.

 I was behind on tax returns and was quite ill and in the hospital. Instead of inquiring if I needed assistance, the alleged agent kept threatening me. After long periods where I would hear nothing, she would send me emails on a Friday afternoon demanding compliance by Monday morning.  In other words, instead of helping she was frightening me.  I requested a different agent.  It was refused.

In the meantime I thought I was going to have a nervous breakdown.  In speaking with my accountant, I realized they were not acting in my best interest and that I had lost all confidence in them.   I finally called the IRS agent directly and learned that the Tax Resolution Services Agent had been lying to me about the status of the case.  I also learned that despite their representations they never contacted the State Franchise Board re state collection actions.

Due to their material misrepresetations and deceptive acts and practices, I terminated them in writing, demanded that they transfer my file to my accountant, and demanded a refund.  Although I have now sent multiple letters, they have failed and have refused to comply, notwithstanding their statutory obligation to provide me with my records and files and to return all unearned fees.

This is nothing but a tax scam, aimed at taking advantage of people in desperate need of assistance. They charged me $10,000 and the bottom line is that they did nothing but make a few phone calls. 

GO ANYWHERE ELSE BUT THIS.