Complaint Review: TaxMasters Parick Cox TMIRS Enterprises - Houston Texas
- TaxMasters Parick Cox TMIRS Enterprises www.txmstr.com Houston, Texas U.S.A.
- Phone:
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- Category: Income Tax Service
TaxMasters Parick Cox TMIRS Enterprises Won't Give Refund Houston Texas
*Consumer Suggestion: Report fraudulent charges to cancel your Visa number and get new one
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I can't believe this. Like everyone else, I saw the commercials and called TaxMasters. They sounded competent on the phone, so I listened to what they had to say and signed up that day. I guess I should have done my homework up front. The long and short of it is that I gave them my Visa card info over the phone on Tuesday, December 9, down payment of $750 with installments for the rest of the services over time. I saw all the negative comments on here and in other places the next weekend and got real nervous.
I called first thing on Monday morning, December 15 and got through okay. Told them I wanted to cancel because of all the negative Internet comments. I wrote the letter they requested and sent it the next day, so my assumption is they got it certainly by that next Friday, December 19.
I gave it until after Christmas to call and check on the refund. They said they didn't have the letter. I sent it again on January 2 and called to confirm they had it. They finally admitted to receiving the letter on January 9, a full week after I sent it. They said it would go to review board and they'd be in touch. A week later and no word. Finally 2 weeks ago on Friday January 23, I get hold of their collections people and they say no refund would be awarded. I asked why not and they said that work had already been started and I agreed to the services on the phone.
That's $750. That's a lot of stinking money to me. I can't believe I got snagged in something like this. And biggest problem of all is I still have the IRS after me on this. I'm at the point I don't know what to do.
Pissed off is an understatement. Work already started, my eye. If I lose my house over this, they are so sued.
James
Hempstead, Texas
U.S.A.
This report was posted on Ripoff Report on 02/01/2009 03:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/taxmasters-parick-cox-tmirs-enterprises/houston-texas/taxmasters-parick-cox-tmirs-enterprises-wont-give-refund-houston-texas-418881. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
Report fraudulent charges to cancel your Visa number and get new one
AUTHOR: Freedomfighter - (U.S.A.)
SUBMITTED: Friday, February 06, 2009
If you haven't already, report the fraudulent charges to your VISA card company. Get the card number suspended, and ask for a new VISA number and card. This will prevent TaxMasters from continuing to charge your card, which they probably will attempt to do if your number is active, based on what I see from many of the complaints here.
This will protect you from continuing charges from this company. Read my personal saga here at ripoffreportdotcom for other ideas.
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