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Report: #1169221

Complaint Review: Taylor Morrison Home Lending - Maitland Florida

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  • Reported By: WR Ward — Sanford Florida
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  • Taylor Morrison Home Lending 151 Southhall Lane Suite 200 Maitland, Florida USA

Taylor Morrison Home Funding and Builder wasted my time and poor customer service Maitland Florida

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My warning is to future customer of Taylor Morrison, both the builder and their mortgage division. They will entice you to use their lender exclusively by offering you an incentive of about $7,000. I believe this practice is deceptive and unfair. Taylor Morrison Home Funding is a corresponding lender which is a broker with a credit line and a partnership with banks. Their objective is to get you into a higher rate loan and split the points between the market rate and the rate on your mortgage.

The builder leads you to believe they are looking out for your best interest by obtaining you a mortgage at a fair rate and cost but this is a hidden profit center to them. They also have very limited products to offer you.

Once you begin working with the home lending employees, you will find that they are very incompetent, have no personality, continually ask for the same paperwork, won't return phone calls, etc.  The best way to descibe it is going to the self service check out at the grocery store.

I strongly recommend you negotiate the $7,000 incentive to be used at the lender of your choice not theirs.

In regards to the builder, the main thing I am disappointed about is how dirty they left the house at the time of occupancy. All upper management, including their CEO, does not care about you as a customer once you have paid your down payment and signed the sales contract.

Buyers beware.

This report was posted on Ripoff Report on 08/12/2014 08:21 AM and is a permanent record located here: https://www.ripoffreport.com/reports/taylor-morrison-home-lending/maitland-florida-32751/taylor-morrison-home-funding-and-builder-wasted-my-time-and-poor-customer-service-maitlan-1169221. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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