TBS Factoring Use creative accounting to siphon off more money from settlements. Cut off communication. Oklahoma, City Oklahoma

Almost a year ago we noticed a slack cash flow. Noticing loads not paid, we contacted TBS. Several loads were on hold for paperwork they say missing. No person let us know in any way.

We told them to rebill some loads missing. They say they billed twice and take a whole extra cut the second time. Instead of getting the money back they start to cut out recource and take extra money.

They cut off communication and wouldn't return calls or emails. Each time we contact them they give us a different representative not knowing the situation. Probably 10 in all.

They admitted to having a computer glitch during changeover in the winter. For this reason, they didn't send settlements sometimes, as they should automatically, causing us to think loads weren't paid.

I believe a red flag should have come up on their end, saying they had already billed for a certain load. We should not have to pay for their mistakes. We have tried to end our relationship with this company for over half of 2017 but with them taking recourse, they are still keeping us hooked in and sucking off the profits.