Complaint Review: TCA Fulfillment Services - WheresMyRebate.com
- TCA Fulfillment Services - WheresMyRebate.com
145 Huguenot Street
New Rochelle, New York
- Phone: 914-633-3393
- Category: Computer Stores
TCA Fulfillment Services - WheresMyRebate.com ripoff ripoff deception New Rochelle New York
When I received only 1 check for $10 I went on wheresmyrebate.com and saw that only the $10 rebate was listed (it also says the wrong purchase date and the wrong store). I called and was told by a customer service representative that I should have known to mail in 2 different slips in 2 different envelopes and the reason it was not printed on the envelop was because "we cannot print everything on the slip".
I called again and a different representative told me to remail the copies I had and the situation will be resolved. I did this the beginning of June. I checked the web site again yesterday (7/31/03) and have been denied my rebate because I did not send in the original UPC code. I called customer service today and was told the same thing. When I explained that I mailed in the original UPC code in April he said there was nothing he could do, he had to go by what the computer says. He transferred my to a manager and I left her a voice mail message. I doubt I will receive a return phone call.
Summit, New Jersey
This report was posted on Ripoff Report on 08/01/2003 07:48 AM and is a permanent record located here: http://www.ripoffreport.com/reports/tca-fulfillment-services-wheresmyrebatecom/new-rochelle-new-york-10801/tca-fulfillment-services-wheresmyrebatecom-ripoff-ripoff-deception-new-rochelle-new-yor-65091. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here: