Report: #80694

Complaint Review: TCA Fulfillment Services

  • Submitted: Tue, February 17, 2004
  • Updated: Tue, February 17, 2004
  • Reported By: mississauga Ontario
  • TCA Fulfillment Services
    145 Huguenot St., Suite 105
    New Rochelle, New York

TCA Fulfillment Services Never mailed check New Rochelle New York

Show customers why they should trust your business over your competitors...

I and my five friends bought six SMC BARRICADE WIRELESS routers from all the way back in mid-september 2003. The deal was $169.99 total and then a $70 canadian mail in rebate effectively costing us only 99.99 CAD. I mailed in my rebate on 5 October 2003 even though the closing date for the offer was 21 november 2003. I once in a while checked on their website about the status of my rebate.

Finally, they said they received it on 5 december 2003 and it was being processed and mailed out the same day according to their website. I waited all december, and in mid february i called them saying that you mailed a check and I never received it. They said that i should wait 60 days after the posting date of the check and then call. I waited 58 days and called. The rep said I need to call after 2 more days which i did. To my surprise, they told me that the offer is now closed and the processing center cannot do anything about it anymore. I was advised to contact SMC, the manufacturer of the retailer.

H*ll, I know better it that it is not their responsibility and that I was being hoodwinked. I asked them to speak to their supervisor and to my surprise, they said they work fine unsupervised. Finally after getting frustrated I called the SMC headquarters and talked to the customer rep who finally mailed me and my friends a check from SMC.

TCA Fulfillment Services is simply a bunch of s**t and now I know better to keep an eye out for such crap rebate offers. I will never buy products that have those rebates with them and I hope you do too.

mississauga, Ontario
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This report was posted on Ripoff Report on 02/17/2004 10:36 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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