• Report: #108572
Complaint Review:

TCA Fulfillment Services

  • Submitted: Wed, September 15, 2004
  • Updated: Wed, September 15, 2004

  • Reported By:Los Angeles California
TCA Fulfillment Services
145 Huguenot St Ste 105 New Rochelle, New York U.S.A.

TCA Fulfillment Services Waited 3 Years to process rebate then denies payment for stale receipt New Rochelle New York

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After filling in the information on the rebate receipt from CompUSA in July 2004, TCA denied payment for the rebate on a new monitor indicating an altered or incomplete receipt. Nonsense. An Email to CompUSA Customer Service, however, resulted in an immediate reply to TCA with a receipt verification and a 10/22/04 payment date. We'll see.

At the time, I only had one rebate pending at TCA. Today I find I have a second rebate, but the second posted record is dated August 2002 (for a NetGear router rebate submitted ages ago) and a denial indicating "STALEDATED CHECK RETD TO CLIENT". It was submitted within the timeframe with all necessary information (as was the CompUSA rebate) but was not posted at TCA until three years later. This is absurd.

I'm filing a complaint with the FTC as my next email.

Los Angeles, CaliforniaU.S.A.

Los Angeles, California

This report was posted on Ripoff Report on 09/15/2004 02:27 PM and is a permanent record located here: http://www.ripoffreport.com/reports/tca-fulfillment-services/new-rochelle-new-york-10801/tca-fulfillment-services-waited-3-years-to-process-rebate-then-denies-payment-for-stale-re-108572. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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