Report: #618711

Complaint Review: TCF Bank

  • Submitted: Tue, June 29, 2010
  • Updated: Tue, June 29, 2010
  • Reported By: Glenn — Joliet Illinois USA
  • TCF Bank
    801 Marquette Ave
    Minneapolis, Minnesota
    United States of America
  • Phone: 612-661-7115
  • Web:
  • Category: Banks

TCF Bank Charging erroneous fees and are unable to account for check card whereabouts Minneapolis, Minnesota

Show customers why they should trust your business over your competitors...

I opened an account on June 8, 2010.  Your checkcard is supposed to arrive in 7-10 days.  As of the 21st of June, no card.  The bank does not know where it is.  And, you have to go into the actual branch to get a replacement.  How can you do that when you are not in the state at the time?

Eventually, I returned to the branch to get another card sent.  As of June 29th, I have not received it.

In the interim, a check was to have arrived to a payee as of June 21st.  As of June 29th, they have not received the check.  TCF wants to charge me a $35 fee for a stop check fee for a check sent by their bill pay service.

On June 29th, at approximately 10:50AM, employee number 21085 left me on hold indefinitely without getting a supervisor.

If you have been a victim of TCF, and you live in Northern Illinois; and, you have a complaint on this board, contact me.  I will be getting financial restitution for this; and, putting an end to this practice.  The more people who are involved the better.
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