Complaint Review: td bank
i had opened a savings account in july to this bank and had told the teller that i wanted it linked to my checking account to cover any overdrafted items and i did not want to have to pay overdraft fees. i had finished opening the account and everything to my knowldge was fine and everything was set up right. i few months later i had a few charges go threw that for reasons slipped my mind and i did not have enough in my checking to cover them but i did have enough in my savings to cover it had the accounts been linked like the should have. i get hit with overdraft fees and i went into the branch thinking it was a simple mistake and they will refund me my money no problem. i find that the savings account was never linked instead he set me up on some kind of over draft payment thing. keep in mind i had the funds to cover the charges in my savings. the assistant manager there made it clear to me since there is no paper signed saying that is what i wanted which at the time i had been giving a paper with my electronic signture on it which i thought that was what it was but it turns out that is not. the assistant manager instead of realizing that his teller made a mistake and correcting it made it clear that this is not his or td banks problem and i will have to pay the overdraft fees. im am shocked that they can do this to there long standing customers it was a simple mistake that the teller when opening the account did not do what he was supposed to and now i have to pay for someone elses mistake.
This report was posted on Ripoff Report on 09/27/2013 11:03 PM and is a permanent record located here: http://www.ripoffreport.com/reports/td-bank/orlando-florida-32811/td-bank-tell-mistake-cost-me-big-orlando-florida-1087929. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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