• Report: #757360
Complaint Review:

td retail card service

  • Submitted: Wed, July 27, 2011
  • Updated: Wed, July 27, 2011

  • Reported By: gary1of2 — valley springs California United States of America
td retail card service
p.o.box 731 mahwah, New Jersey United States of America

td retail card service Assessed fees on a closed account. Won't reverse fees. Won't explain fees. mahwah, New Jersey

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In the beginning of the year 2011, I would mail my payment to them, well it would say I have late fees when I know I mailed it on time. I would call them they would reverse the charges . Well this went on for three months. So I cancelled the card. May billing came the bill was $831 and change. I paid it by phone on time. They accepted the payment .I actually overpaid the bill by a dollar or so. Any way a June bill came says I owe $8 and some change.

I called them , was told they have records. Well I told them I wasn't going to pat them another dime. And gave them a piece of my mind. July comes, another bill this time for $10 and some change. I called them I got a woman with a real heavy Indian accent. I was having trouble understanding her. She gave me a fax no. about 10 times b efore I got it writ I think. I got tired of talking to her ask for a supervisor and was told no. I fax them a complaint and they have not responded. August bill arrived its now $ 22 and change.

This report was posted on Ripoff Report on 07/27/2011 07:59 PM and is a permanent record located here: http://www.ripoffreport.com/reports/td-retail-card-service/mahwah-new-jersey-047430/td-retail-card-service-assessed-fees-on-a-closed-account-wont-reverse-fees-wont-expla-757360. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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