ED Magedson – Founder
TDBANK NORTHInternet United States of America
To be brief enough - Do Not Bother Applying to TDBANK for a mortgage, it is a waste of time.
We have been customers of TDBANK (through Commerce Bank they acquired) for over 5 years now. 5 weeks ago, we applied for a mortgage, looking to buy a Coop in Manhattan that became available at a fantastic Price Discount. We filed our application promptly, met all paperwork requirements (which were almost ridiculous in nature and volume) even before their deadlines, and then figured we were a lock. Why?
We are putting down 30%. Even with that 30% down, on a Primary residence, we would still have enough CASH in TDBANK to meet all payment requirements for the next 2 years if disaster were to strike. We are very prudent people, both with credit scores in excess of 800, fantastic careers, and the mortgage + our monthly Coop fees would only represent 17% of our monthly gross income. I'm a businessman, and thats a lock.
So where are we at - after 33 days, TDBANK has still not finished processing the paperwork and appraisals. I'm in a 30 day contract with the seller, so tomorrow morning I have to withdraw from the contract (thank God for the contingency clause in the mortgage contract, or we would have lost our 10% down (standard practice with Manhattan coops) - $160,000!). I have called, people just never return calls. Have emailed, - No responses other than silence.
Now, for those who wonder, can these things really happen, lets make it more succinct. I am the President of a major software company, where cash in bank at the moment - at TDBANK - my commercial banker - exceeds $2,000,000 - and I control it.
Well, it's at TDBank tonight, along with my own personal funds that are not small. Tomorrow - they will be at another bank!
Stay away from these guys. They are not in any way customer oriented.
This report was posted on Ripoff Report on 12/03/2009 10:54 PM and is a permanent record located here: http://www.ripoffreport.com/reports/tdbank-north/internet/tdbank-north-commerce-bank-mortgage-processing-sucks-internet-533451. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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