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Report: #897756

Complaint Review: teamskeet.com - Internet

  • Submitted:
  • Updated:
  • Reported By: grogan67 — France
  • Author Not Confirmed What's this?
  • Why?
  • teamskeet.com Internet United States of America

teamskeet.com Forced me into buying a monthly subscription without my knowledge, Internet

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I agreed for a trial on this website called teamskeet, they offered a trial of 1 day for 1$ which would turn into a real subscription if not canceled. The first thing I did was cancel the membership to avoid being credited a subscription 24 hours later.

The trial happened to be a total scam, you couldn't access the real website but only small pictures of previews (no videos whatsoever, nothing). The upgrade page kept poping up and it was easy to upgrade by mistake, unfortunately it poped up while I pressed enter and the upgrade was made instantly without me agreeing. It was some kind of upgrade process using the email address, not even a proper process asking you if you agreed.

I ended up being credited 24$, I hurried to cancel the membership and send an email to the support for a refund. They then told me they can't refund after the account was accessed, after the upgrade you're automatically redirected to the member area, how the hell are you supposed to not "access" the website after the upgrade is made ?

I told them it was only 24 hours and the upgrade was a total mistake, they wouldn't listen. I was literally robbed of 24$, if nothing can be done for me, at least warn other costumers about this website. They force you into upgrade with popups and then refuse to refund. I have kept all the emails that were sent to the support, If you need them tell me.

Thank you.

The account information :
User name: k1fry67
Biller Sub/Order ID: 111544382695

This report was posted on Ripoff Report on 06/14/2012 05:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/teamskeetcom/internet/teamskeetcom-forced-me-into-buying-a-monthly-subscription-without-my-knowledge-internet-897756. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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