Report: #986542

Complaint Review: TechieWarehouse

  • Submitted: Mon, December 24, 2012
  • Updated: Mon, December 24, 2012
  • Reported By: Karl M — Virginia Beach Virginia United States of America
  • TechieWarehouse
    251 New Karner Road
    Albany, New York
    United States of America

TechieWarehouse Techie Warehouse; TW; TechieWarehouse The Mobile Accessory Source Deceptive Product Availability Status Albany, New York

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I placed an order on December 5 for a Vera Bradley Kindle Fire case that was listed on the website as being "In Stock".  I place my order with TechieWarehouse because Amazon and others were sold out of the particular item that was to be a Christmas gift but it was "In Stock" on the TechieWarehouse website.  

It is December 24 and the order is still listed as "Processing".  Shipping was supposed to be 5-10 days for the in-stock item.  

Meanwhile, the website is still listing the case as "In Stock" (Vera Bradley Kindle Case "Lime's Up").  No follow up communication from the company that they apparently did not actually have possession of the item as represented on their website and i guess they're having as much trouble finding it as I was....Although they do say it is in stock today on their website... http://www.techiewarehouse.com/ProductDetails.asp?ProductCode=VR016-103-23-j85

"Customer Service" consists of a web form that you have to fill out and someone will supposedly get back to you in 1-3 days.  No phone number anywhere.  

I'll follow up if/when I hear from them.  Until then, I'll have to tell the person that I ordered this for about this company and situation.
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This report was posted on Ripoff Report on 12/24/2012 09:49 AM and is a permanent record located here: http://www.ripoffreport.com/reports/techiewarehouse/albany-new-york-12205/techiewarehouse-techie-warehouse-tw-techiewarehouse-the-mobile-accessory-source-deceptiv-986542. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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