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Report: #878631

Complaint Review: TeleBrands - Fairfiled New Jersey

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  • Updated:
  • Reported By: HomeAdvocate — Roseville California United States of America
  • Author Not Confirmed What's this?
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  • TeleBrands 81 Two Bridges Rd Fairfiled, New Jersey United States of America

TeleBrands Sticky Buddy FRAUD - ADDED $104 to my $19 order - Added additional NOT ORDERED ITEMS - REFUSED to Cancel Fairfiled, New Jersey

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1st week of April 2012 - ordered Sticky Buddy by phone - 2 sticky Buddy for $10 + $6.99 shipping 
                     and handling through their Voice REcorded line
                 - over 10 items were presented to me by the automated line - I said NO to every item.
                 - Repeated in Comments by phone recording
                 - DO NOT SEND ME ANYTHING ELSE OR ADD to MY order.
                  - Total order - $19.59 with tax, shipping and handling

May 4, 2012 - $123.33 added to my charge card from Sticky Buddy ....$104 over my order total

May 4, 2012 - called and left message for immediate assistance - no return call
May 4, 2012 - called and talked with Harry (female rep) agent ID 2200
                 - She has no Supervisor, there is NO supervisor on duty, no manager on duty
                - can't stop order or charge. it will ship in 10-15 days
                - Told to take what I wanted out of the box and return the rest for free
 **NOTE:  return for free - WILL NOT credit shipping charges of over $34 for items never ordered
             => Scam Alert....FRAUD...SLAMMED items onto order that were NEVER ordered

May 4, 2012 - Called back. They will now credit $80....Not the $104 over charged!

May 4, 2012 - Told to cancel - refund money and stop shipment and charge to my card.  Will NOT accept any of the items - FRAUD..and there actions represent the product that probably doesn't work either

NO response - will NOT stop order...... WILL NOT cancel charge.

2 for $10 plus $6.99 shipping

Fraud..... Scam.... Slammed Items NEVER ordered

This report was posted on Ripoff Report on 05/04/2012 07:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/telebrands/fairfiled-new-jersey-07004/telebrands-sticky-buddy-fraud-added-104-to-my-19-order-added-additional-not-ordered-878631. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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