• Report: #222813
Complaint Review:

ESBI - Verizon

  • Submitted: Wed, November 29, 2006
  • Updated: Wed, November 29, 2006

  • Reported By:Long Beach New York
ESBI - Verizon
P.O. Box 29206 San Antonio, Texas U.S.A.

ESBI - Verizon Voice Mail Charges $13+ charge to my Verizon account for a VoiceMail service I don't have ripoff San Antonio Texas

*Consumer Comment: They do it because the can

*Consumer Comment: They do it because the can

*Consumer Comment: They do it because the can

*Consumer Comment: They do it because the can

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On my Verizon bill was a $13+ charge from an ESBI for a VoiceMail service I never subscribed to or authorized billing to. When I contacted Verizon they were kind enough to communicate with ESBI with me on a conference call and ESBI said another person authorized this, yet it was not I. ESBI said, they would credit my account. I don't understand how any charge can be put on to your Verizon phone bill without providing personal information to authorize such charges. ESBI tells me all a person needs is a phone number to make charges to your verizon account.

How can this be? How can Verizon (or any other carrier) allow third party billing when we live in a world of identity theft? Who can stop this? Who and/or what agency is going to do something about this to help the working people are are getting screwed constantly?

D.
Long Beach, New York
U.S.A.

This report was posted on Ripoff Report on 11/29/2006 07:59 AM and is a permanent record located here: http://www.ripoffreport.com/reports/telephone-companies-esbi-verizon-esbi-verizon-voice-mail-char-222813. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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0Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

They do it because the can

AUTHOR: John - (U.S.A.)

Unfortunately this is the newest scam and no company that it happens through is questioning it.

It certainly is easier to get money out of a phone bill than trying to phish for your credit card info since more of the public is getting aware of identity theft.


I haven't even seen a site that asks for your phone number as billing info. That's what makes these phone company's lame excuses for not even checking out the biller more laughable.
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#2 Consumer Comment

They do it because the can

AUTHOR: John - (U.S.A.)

Unfortunately this is the newest scam and no company that it happens through is questioning it.

It certainly is easier to get money out of a phone bill than trying to phish for your credit card info since more of the public is getting aware of identity theft.


I haven't even seen a site that asks for your phone number as billing info. That's what makes these phone company's lame excuses for not even checking out the biller more laughable.
Respond to this report!
What's this?

#3 Consumer Comment

They do it because the can

AUTHOR: John - (U.S.A.)

Unfortunately this is the newest scam and no company that it happens through is questioning it.

It certainly is easier to get money out of a phone bill than trying to phish for your credit card info since more of the public is getting aware of identity theft.


I haven't even seen a site that asks for your phone number as billing info. That's what makes these phone company's lame excuses for not even checking out the biller more laughable.
Respond to this report!
What's this?

#4 Consumer Comment

They do it because the can

AUTHOR: John - (U.S.A.)

Unfortunately this is the newest scam and no company that it happens through is questioning it.

It certainly is easier to get money out of a phone bill than trying to phish for your credit card info since more of the public is getting aware of identity theft.


I haven't even seen a site that asks for your phone number as billing info. That's what makes these phone company's lame excuses for not even checking out the biller more laughable.
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