Report: #148098

Complaint Review: Teliflex - Agents Travel Network

  • Submitted: Thu, June 30, 2005
  • Updated: Thu, June 30, 2005
  • Reported By: Ithaca Nebraska
  • Teliflex - Agents Travel Network
    3303 Seffner Dr.
    Holiday, Florida

Agents Travel Network - Teleflex - Teliflex ripoff Saint Petersburg, Holiday Florida *EDitor's Suggestions on how to get your money back into your bank account!

Show customers why they should trust your business over your competitors...

I fell for it hook-line-and sinker. I was getting ready to feed my infant daughter and wanted to rush the lady off the phone without being rude. So, I accepted the trial offer. I figured as soon as I got the material in the mail I'd send it back and be done with it.

As soon as I got the information in the mail I did as I was instructed. I sent back the confirmation card. Done. Then a few days later I received an invitation to use Teliflex. I didn't need that so I did what the paper said, I called.

Of course I couldn't reach a live person so I did as the automated system stated. I pressed "1" to deactivate the trial offer. The system stated that it had been received. Phew! Done.

Then I received my bank statement. I had been charged for Agents Travel Network AND Teliflex. I immediately called both companies. I was determined to talk to a live person.

I got one. I called Agents Travel first. She of course stated they had never received my cancellation. So I told her what I did and when I had done it. She gave me a cancellation number and stated that a check would be mailed to me.

On to Teliflex. I called and got an operator. He asked if I had a confirmation number. Um, no your automated system doesn't give one out. He then states that I need to write a letter of cancellation with the cancellation number he is going to give me and then a check would be mailed to me.

Great, I've sent both letters out and we'll see what happens. Of course I then jumped on the internet to file a complaint with the BBB. Imagine my "un"surprise when I find that they have several complaints on them. Well add 1 more because here comes mine!

I'm hoping that this doesn't have to go further to get my money back. Thankfully, we had a cushion in the bank already and only 2 checks bounced with minimal fees incurred. I feel sorry for those that aren't so lucky.

Please do not do any trial offers over the phone. You'll get burned.

Ithaca, Nebraska

EDitor's Suggestions on how to get your money back!


Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!


Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.


If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off & Author of

Don't let them get away with it.
Make sure they make the Rip-off Report!

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This report was posted on Ripoff Report on 06/30/2005 02:51 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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