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Report: #1360612

Complaint Review: Telplex Communication - Encino California

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  • Reported By: Brenda — Redding California USA
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  • Telplex Communication 16830 Ventura Blvd #350 Encino, California USA

Telplex Communication Liars Encino California

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I received a call from an AT&T operator. I specifically asked if she worked for AT&T and she said yes and gave me her operator number if I wanted to check.  At this point I believed her and went thru a long process where she and than a Telplex operator verified my info and went to switch me over to new Long Distant carrier at a much lower rate.Two days later I have a suspicious debit out of my personal account. I called my bank.  They can't easily trace it back to originator.  The ask me if I have had any strange billing requests or changes. I report I don't believe so. I am not saying Telplex did the suspicious charge BUT, I did call AT&T to verify that they were changing to Telplex for Long Distance. I was told no and that I was the victim of fraud. They will work with me to change my Long Distance back with AT&T. I now know people will lie on the phone and will never trust another person saying they work for AT&T unless I directly call. Shame on this Company.  

 

This report was posted on Ripoff Report on 03/08/2017 04:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/telplex-communication/encino-california/telplex-communication-liars-encino-california-1360612. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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