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Report: #580277

Complaint Review: Telscape - san gabriel valley California

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  • Reported By: Polaris — west covina California United States of America
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  • Telscape san gabriel valley, California United States of America

Telscape Sucks!!! san gabriel valley, California

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Don't buy telscape. they have bad customer service, bad telephone service, and it's expensive. For starters, our family had verizon about 5 years ago. After hearing that telscape was cheaper, my mom decided to switch verizon to telscape. it has been nothing but problems since we switched.

The bad telephone and customer service is what inspired me to write this report today. Our phone line failed on 3/9/10 and has yet to be repaired(today is 3/12/10). I have charter communications' high speed internet. When our internet fails, most of the time it is only for 30 minutes and they have it fixed by then. The most they have ever taken to fix our internet was one night.

We've had this problem with telscape before but not for this long. I'd say the phone line goes out about 3 times a month roughly. when it does go out, they have it fixed in a matter of hours(still very annoying). The customer service reps are not at all helpful. We called and they said the problem should be fixed by 3/11/10 and we still don't have service!

It is also as expensive, if not more expensive than when we had verizon. Our bill this month was for $147.16. they nickle and dime you for everything. local calling as well as long distance calling(in the USA), and "other fees"

this company usually targets minorities, so chances are they don't serve your area. If you think this will be cheaper and as reliable as (((competitors' names redacted))), you're mistaken. this sucks and i hope you guys don't buy this terrible service.

sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company, ..plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report. In this case we removed an alleged competitors name

This report was posted on Ripoff Report on 03/12/2010 12:32 PM and is a permanent record located here: https://www.ripoffreport.com/reports/telscape/san-gabriel-valley-california-/telscape-sucks-san-gabriel-valley-california-580277. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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