• Report: #962048
Complaint Review:

Temo Sunrooms

  • Submitted: Tue, October 30, 2012
  • Updated: Tue, October 30, 2012

  • Reported By: Brian — Peyton Colorado United States of America
Temo Sunrooms
20400 Hall Rd Internet United States of America

Temo Sunrooms #2 with a leak and no support Internet

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We purchased our home and really liked the sunroom addition that the previous owner did. I rarely rains here but it did the day after we moved in and I noticed a large puddle on the floor on the sunroom.  I noticed a "transferrable lifetime factory warranty" certificate in the house packet we recieved at closing so I attempted to contact Temo and the contrctor that originally installed the sunroom for $41,583!!!  That was on Sep 26th.  I did initially get a response the same day asking me to call Cindy for assistance and 3 calls, 2 messages, an email stating that I can't get a reply, and over a month later - still nothing.  We had our first snow last week and that 1 leak became 2 and now the floor is starting to show signs of water damage, even after placing buckets under the the leaks.  It looks like I am going to have to repair this myself.  Buyers beware of Temo's touts of quality up front, its the back end where they refuse to provide service where they fail.  A 7 year old sunroom that sees around 15 inches of precipitation annually is very young when you offer a lifetime transferrable warranty.

This report was posted on Ripoff Report on 10/30/2012 10:36 AM and is a permanent record located here: http://www.ripoffreport.com/reports/temo-sunrooms/internet/temo-sunrooms-2-with-a-leak-and-no-support-internet-962048. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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