Report: #1394774

Complaint Review: Tennessee Wholesale Nursery

  • Submitted: Tue, August 22, 2017
  • Updated: Tue, August 22, 2017
  • Reported By: Sharon K — Portland Oregon USA
  • Tennessee Wholesale Nursery

    Internet
    USA

Tennessee Wholesale Nursery Ships dead plants Altamont Tennessee

Show customers why they should trust your business over your competitors...

I cannot recommend this company.  On April 5, 2017, I purchased 225 bareroot plants, comprised of 100 ferns, 100 bleeding hearts and 25 blueberries. Their website has a page dedicated to photos and descriptions of how the items will be packaged for safe shipping and how they will look upon arrival.  I felt confident that I would receive something that resembled their photos.

 On Apr 14, the bare root shrubs arrived unprotected and unbraced, in an oversized thin cardboard box.  The blueberry twigs were bundled and the roots were wrapped with paper that sharp roots had poked holes in and the plant roots, such as they were, were virtually dry. Honestly, it looked like they had picked them and packaged them many weeks before they sent them to us. This was not as advertised.  

 The so-called barefoot ferns and bleeding hearts were shipped loose and dry in gallon ziplock bags. [continued below]....

..... Their website showed large, healthy bareroot plugs that were like 7” in length, but what we actually received was more like 1” and packed dry. Each package of 100 plants only filled half the one gallon ziplock bag. 

 Since I had never ordered bare root plants before I didn’t know what they should look like so I went ahead and hoped for the best and planted them. Well, despite our best efforts, NOT A SINGLE PLANT SURVIVED. 

 After I placed this order I went online and found dozens of terrible reviews for this company. They have clearly been getting away with this for years. They’re a scam. They ship dead plants then when customers complain and try to get their money back, they’re hostile and confrontational. I’d encourage folks to go check out the 102 complaints at the BBB site. Don’t order from this company.

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This report was posted on Ripoff Report on 08/22/2017 06:39 PM and is a permanent record located here: http://www.ripoffreport.com/reports/tennessee-wholesale-nursery/internet/tennessee-wholesale-nursery-ships-dead-plants-altamont-tennessee-1394774. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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