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Report: #1264722

Complaint Review: Texas Hill Country Coach - New Braunfels

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  • Reported By: Rick — Texas USA
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  • Texas Hill Country Coach 6420 S Interstate 35 New Braunfels, USA

Texas Hill Country Coach Fails to Fix Inept Ruthless Deceptive New Braunfels TX

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This is a fairly new business, based in the site of the former Keith Whittaker RV.  Presumably the business has been bought by a new company, but their  claim of 25 years experience seems unfounded.  Lack of experience combined with deceptive twisting of words is a more apt description.

After explaining the problem with our Motorhome to the service manager, we asked if they can do the work we need to repair.  The answer was yes, so we brought our coach there, and after hundreds of $$$ of charges, for repairs which were likely unnecessary, we found they did nothing to fix the problem we asked them to fix.   They replaced parts which were unnecessary.  After we convinced them that nothing they did changed anything and the problem was still there, we were given directions to a Cummins service center. 

We repeatedly told them we expected a refund.  A refund was promised, several times, but none has come.

This report was posted on Ripoff Report on 10/30/2015 01:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/texas-hill-country-coach/new-braunfels-78132/texas-hill-country-coach-fails-to-fix-inept-ruthless-deceptive-new-braunfels-tx-1264722. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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