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Report: #1387223

Complaint Review: Texas Truck Sales - Houston Texas

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  • Reported By: moguls10 — Alexandria Louisiana USA
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  • Texas Truck Sales 9343 North Loop East Houston , Texas USA

Texas Truck Sales Texas Truck Sales Houston Bad, trickery, arrogant and rip off Houston Texas

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In general, this company has no intention for whatsoever for you to be succeed. They are full of lies, arrogant, lack of competent and rude. I have been a company driver for some years and never own a truck. This is my first truck with this company. I purchase a Freightliner Columbia 2009. The very first day I visited this company, it looks so good from the outside. The environment looks good from outside out and they have plenty of bad trucks in their painted and covered so that you will not notice any issues or fault going on. They will ask you to put down some money even $500 so that they will keep the truck for you. They will also promise you that anything you found out they will fix it.. and all they want you to do is to write them down. It does matter your credit score as far as you do not have a previous repo on your record and matter child support they will qualify you. They also own the finance company that will act like they have nothing to do with this bad company called TEXAS TRUCK SALES. The name of the finance company is freedom truck finance and the extend warranty is called Freedom shield. Now they qualified me after I choose the truck I want. I took it to a mechanic to look at it. The mechanic said is good after plugging the computer on it, however, the mechanic listed some of the stuff needed to be replaced. All the tires are bad recaps, you will never notice that because they all were covered with black chemicals that make the tire shines and look good. After using this tires for two weeks they all blown out. which I towed. since I a month I have used this tires I have replaced 3 tires and others are now peeling which I am working hard to get it replace.

 

I reside in Louisiana so I rent a car all the way from Louisiana to Houston Tx. After listing all the stuff needed to be repaired and they gave me 3 days to come and pick my truck up. I call them every day to make sure that it will be ready on the day we scheduled to pick up the truck, and they replied to me and said yes.. There's is one called Mishael and Louis they are all from Mexico they are very dangerous and pretends to you as if they are helping. To continue with my experience, the same morning and the same day of me traveling to Houston to pick up my truck, I called them and ask Mishel if my truck is ready and he replied me common then my friend the truck is ready, and I never knew that this is their delay tactics to play their game. Until I arrived at the Texas truck sales that's when they pull my truck to the shop and they knew that I am not living in Houston and certainly I must be in a hurry to go. I have dried up financially and I have never intended to pass my night in the hotel at Houston. I ask Mishel has every I listed work on? and he said o yeah. I went to the shop about 4 pm to look at it getting close to when they will be closed for the day. I found out that the cracked windshield was not even changed, and I told him that the windshield must change that was then he called unprofessional cheap Mexican labor who can and replace the windshield which has been leaking whenever it poured down rain. I ask him what about the engine oil, he said it has been changed. I check on the engine and it was dark as hell when I ask him about why the engine was so dark he told me that the old engine has been there for a while and it must turn the new one black. Is it already time for them to close for the day and Louis the finance manager called me to come and sign the remaining paper work so that I can go home with my truck. All the stuff I listed none of them worked on. The brake drums have been grinded all the way, all of the shoe brakes where grinded up. And they will keep telling you if this truck lives here you will not return it back. To cut this story short. If you want to buy truck from this guy, make sure you have enough money for hotel on the day you are picking up this truck so that you can do a thorough inspection,do not pick up this truck in the evening when they will be in a hurry to close in a day because you will not have an enough time to pick it up. If possible use a magnifying glass to check for tire cracks because they are all covered with black paints making it shine. Inspects all the brakes and shoes, and drums. Make sure they put in a brand new battery. Do not believe in their words because they will charge it to crank the engine up after a few days u will need a brand new battery. I bought 3 batteries because the very day they said I have a new battery. When I change the engine oil and the mechanic who changes this oil ask me when did you change oil from this truck and I said last month. He laughs and said the oil filter looks like something that has never change since a year and the oil is week and dark. Do not buy the Freedom shield extended warranty. this warranty is a joke. Whenever you broke down they must find an excuse to turn you down, the worst is that it is very hard to speak to the claims, no direct phone calls. If you do call the 1800 number someone will answer the phone and ask you some few question, but they are not claims and will never help you out. All they can tell you is that someone in the claim will call you back later. Texas truck sales will offer you this extended warranty but they will not tell you specifically what they covered. All they will tell you is engine, transmission, and differential. but when something happens on the engine they will tell you is not covered. Louis the finance manager is tricky and will never ask you any question you ask him. My advice beware do not buy a truck from this company. they don't care about your success. They don't even have the records of the truck they are selling to you. I have learned in a very hard way as I was excited to open my own truck. I am stocked with an overpriced truck and I have. Since a month I am on the road with this truck this is among items i have replaced. I have replaced 3 tires, alternator, the fan clutch replaced, batteries, the air dryer, air governor...truttle pedal accelerator, bulbs,4 brake shoes and two drums. Do not buy please be warned,

 

This report was posted on Ripoff Report on 07/21/2017 02:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/texas-truck-sales/houston-texas-71301/texas-truck-sales-texas-truck-sales-houston-bad-trickery-arrogant-and-rip-off-houston-1387223. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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